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EPISODE 31: The Knowing and Doing Gap

September 29, 2016 by Debra Kasowski Leave a Comment

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EPISODE 31: The Knowing and Doing Gap

Many of us know what to do but fall short on doing what we know we need to do. The difference between knowing and doing is that in knowing-what you believe to be true and is based on the knowledge and experience you have. Whereas, doing is about the actions you take based on the knowledge and experiences you have.

The gap between knowing and doing can be small as dime or as large as the universe. We filter the world through what we believe-what we know. Our perception is our reality. It does not mean it is always correct. Have you ever made an assumption and realized that you are totally wrong?

id-10087374 Doing means taking action – it means taking a risk. Why is it that so many of us know what to do but do not do it? You are operating from a place of fear. You’re scared to take risks because you scared to step out of that comfort zone. The comfort that you believe will protect and keep you from harm. It is a human need to feel safe and secure. You can take calculated risks. Calculated risks are where you have done your homework and decreased the risk, and lessened the uncertainty. And most of all minimized your fears.

Conduct Research– Get more information by surfing the web or reading articles or magazines or books in the area that you need more information.
Ask Questions. Interview someone who has been where you want to be or has the knowledge that you are seeking.
Challenge Assumptions. Challenge others assumptions because the best way is not always the way things have been done. Encourage people to look for better ways of doing things and exploring more perspectives and options.
Learn Best by Doing. Take small actions. Learn and adjust as you go. Learn from mistakes and experiences.

33059352 - if you never do you will never know !

Knowing is one thing. Talking the talk. Walking the talk means that you are acting based on what you know. Talking is not the same as taking action. Talking may make you make you look smart; however, acting and doing will give you the results that demonstrate you are truly smart.

The biggest gap between knowing and doing is procrastination. As you may know what to do, this means not hesitate on taking actions. The reason for this is sometimes you don’t realize the impact on your results by not taking those actions. You could be self-sabotaging yourself from getting the success you say that you want. If you’re not willing to do and take the actions necessary, it really means that you’re not really concerned about it all. Some people just believe that they’re entitled to the results they want. Taking action means that you must put in effort and the work required getting the results you desire. Some people procrastinate because they don’t believe in themselves or they don’t have a clear vision of what they’re trying to achieve. Whereas, others are in search for perfection and they hold themselves back from taking action. By wasting time you’re wasting money, resources, and the only time you’ve got. Time is not replaceable.

It is time to do the things we know we should be doing. If you haven’t listened to the Episode 28: Committed to Lifelong Learning take a listen as soon as possible after this podcast. Start scheduling what is important to you and stay focused on your course of action. It is one thing to know what to do and how to do it and another to actually take the steps required to make it become reality. Remember nothing happens without action.

What is the between what you know and what you know you must do?

What action steps are you ready to take?

We would love to have you subscribed to the Success Secrets newsletter on my website at www.debrakasowski.com where you’re going to get us free MP3 download 10 Surefire Strategies to Power Up Your Productivity and Performance. I would love to hear about this podcast has impacted your life. E-mail me at Debra@DebraKasowski.com. Thank you for listening to The Millionaire Woman Show where we talk about leadership, business, and human potential to help you live rich from the inside out. Subscribe to The Millionaire Woman Show. Share it with Your Friends. Give us a 5-star rating!

DEBRA KASOWSKI, BScN CEC is an award-winning best-selling author, transformational speaker, blogger, and Certified Executive Coach. She has a heart of a teacher and is certified in Appreciative Inquiry and Emotional Intelligence. Her writing has been published in a variety of print and online magazines. Debra Kasowski International helps executives, entrepreneurs, and organizations boost their productivity, performance, and profits. It all starts with people and passion. Sign up the Success Secrets Newsletter and get your free mp3 download today! www.debrakasowski.com

Time: 7:17 min

Keywords: Taking action, belief, challenge assumptions, knowing and doing gap, conduct research, step out of your comfort zone, questioning, leadership, engagement, fear of success, fear of failure, fear of rejection

EPISODE 24 – Know Your Worth

September 6, 2016 by Debra Kasowski Leave a Comment

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Episode 24 – Know Your Worth

“I’ve learned that fear limits you and your vision. It serves as blinders to what may be just a few steps down the road for you. The journey is valuable, but believing in your talents, your abilities, and your self-worth can empower you to walk down an even brighter path. Transforming fear into freedom – how great is that?” Soledad O’Brien

48130021 - annoyed upset angry woman plugging her ears with fingers doesn't want to listen — 48130021 – annoyed upset angry woman plugging her ears with fingers doesn’t want to listen

There are way too many people walking around in the world who do not know their worth. They have been hanging on to the message that says “I am not enough.” They may have heard it from their parents, peers, bosses, teachers, or colleagues that they weren’t measuring up but they didn’t have what it took to reach the next level. They may have even been told that their dreams were too big and that they shouldn’t stretch that far. When you listen to those messages or replay them in their mind over and over, you start to believe it the message. You become the story that you tell yourself. You integrate it into who you are. You become afraid to stretch out of your comfort zone and really step into the person that you’re meant to be.

I believe that one time or another we have all had instances where we felt that someone has put us in our place. Sometimes it doesn’t matter how much experience you have in a certain area, knowledge or expertise, there may be someone who doesn’t see what you bring to the table. I’ve had an experience like this personally. When I learned that the person did not see my value, I looked inside myself to see how I may be reflecting that and in a conversation with this person I shared my value because I believe in my capabilities and I also know that I can step into any situation learn and grow as long as I’ve learned to work with my people. Processes can be learned and taught in relationships with people have to be built and nurtured over time. We teach people how to treat us and this is why it was so important for me to express myself when I saw someone didn’t see the worth I saw it myself. Don’t let others define your worth. Ask for feedback on how you need to show up and put the effort in. At the end of the day, I am glad that circumstance didn’t turn out the way I originally hoped because other opportunities were standing bright in my future. Sometimes you have to say no to good in order to experience great.

Recognize Your Strengths

You need to take the time to recognize what your strengths are to help understand your worth. It is about knowing your value and what you bring forth to the world and your leadership style. Do not dwell on your weaknesses, focus on your strengths. It doesn’t matter whether you’re leading your household, community group, an organization, or running a business. If you don’t understand what you bring that increases the value you will not make an impact. What do you do that adds to your competitive advantage? What you offer that others do not? What makes you stand out from the crowd?

If you’re struggling to come up with your strengths, you may want to ask others around you to discover which are known for- your signature. What is it when a project or situation comes up the first person they think of is you?

Create Goals That Challenge You

When you create goals that challenge and stretch you, you realize that you are more than good enough. You are capable of so much more than you often give yourself credit for. When you are fearful or intimidated from trying new things or taking on challenges you are less likely to take any action. Yes, there will be a learning curve. Yes, it will be a challenge. These challenges are meant to help you learn and grow and become stronger and more resilient. The best way to face the challenge is to increase your efforts. The more inspired your action the greater results you will achieve. Those who are most resilient are people who see their current situation or setback as temporary and not a permanent state. They know that if they take action that their circumstance can change. If they do nothing, nothing changes.

Value Your Work

Lou Tice stated,” No matter what you say you want to achieve or become – you aren’t going to do it unless you first believe you deserve it and can cause it to happen.” You need to believe that you deliver value and you deserve a positive outcome whether the monetary or in the form of relationship building. It doesn’t matter if you are putting together a proposal, asking for a raise, or deciding to charge what you’re worth for your product or service, you need to believe you are worth it and know your value. Arm yourself with facts. Keep track of your achievements and contributions and their impact no matter how big or small. Not only are these good for negotiating, they are also important for you to review when you may have a bad day. They act as reminders to let you know how far you’ve come.

You are not the same person from one year ago, three years ago, or five years ago. You have evolved into the person you are now and with that come knowledge, talents, skills, and abilities along with much experience. There is no one like you. Don’t sell yourself short. Demonstrate how you have exceeded expectations and why you are deserving of what you wish to achieve. When you believe it and speak with conviction, others will believe it too. Step into your power.

I would love to hear about how knowing your worth – knowing your value has changed the way you show up in life. E-mail me at Debra@DebraKasowski.com. Thank you for listening to The Millionaire Woman Show where we talk about leadership, business, and human potential to help you live rich from the inside out. Subscribe to The Millionaire Woman Show. Give us a 5-star rating! Sign up for our Newsletter www.debrakasowski.com

Time: 10:49 min

Keywords: Self-esteem, self-worth, self-efficacy, believe in yourself, asking for a raise, making a proposal, set goals, goal setting, challenge yourself, resilience, resiliency, leadership, leader, define your worth, not good enough, achieve, achievement

EPISODE 23: Learn to Intentionally Listen and Learn

September 1, 2016 by Debra Kasowski Leave a Comment

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Episode 23 – Learn to Intentionally Listen and Learn

“The world is giving you answer each day. Learn to listen.” – Unknown

There is a significant difference between hearing and listening. I discovered the best definition of the differences on a website called The Difference Between, “Hearing is the act of perceiving and receiving sound waves or vibrations through the ear. Listening is the act of hearing a sound and understanding what you hear.”

Do you know someone who hears that you’re speaking but never seems to be listening?

I think we all know someone like that. It can become frustrating and lead to arguments and disagreements especially emphasizing that they weren’t listening.

WE REMEMBER
10% of what we read
20% of what we hear
30% of what we see
50% of what we see and hear
70% of what we discuss with others
80% of what we personally experience
95% of what we teach others

– Edgar Dale

Studies have shown that we remember approximately 25 to 50% of what we hear. I find this statistic shocking. It is the time we do something different. It is the time that we become intentional with our listening so we can learn. How much more would you accomplish if you took the time to truly listen?

“We have two ears and one mouth and we should use them proportionally.”
― Susan Cain, Quiet: The Power of Introverts in a World That Can’t Stop Talking

One of the principles of the 7 Habits of Highly Effective People written by Stephen Covey states, “Seek First to Understand, Then To Be Understood”. Intentional listening begins when we focus and listen to what the other person is saying. It is the ability to put aside any distracting thoughts and truly be present. If we listen to our own thoughts we’re going to want to interrupt the other person and share our ideas or solutions of what we have done because we have this fear of losing our thoughts. This is where the arguments and disagreements come in because are thinking too far ahead and were not really listening to what is being said.

Arguments and disagreements are a reactive approach to conversation versus a responsive approach. When emotions are high, our brains move into a “fight or flight” response. Your amygdala, a small area of your brain, reacts to protect you and shuts down other areas of the brain that would otherwise analyze the threats. Psychologist Daniel Goleman refers to this as the boiling over point or that amygdala hijack where the intelligent part of your brain is no longer in control and you no longer reason with what’s being said. You cannot often reason with someone who is gone past their boiling point. You can learn to choose the words that you use to meet a person where they are at and truly listen to understand where they’re coming from, what their expectations are, what their hopes and fears are to really gain a clear picture of a situation.

“Most people do not listen with the intent to understand; they listen with the intent to reply.”
― Stephen R. Covey, The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change

How Do I Begin?

There is so much more to listening than keeping your mouth closed and being silent. When you’re listening you are coming from a place of being nonjudgmental and simply curious about what the other person is saying. You let them know that you’re engaged through your body language by nodding your head and maintaining eye contact with them while they speak to demonstrate an interest in what they’re saying. You wait for the person who’s speaking for a pause to ask questions regarding what they said or to clarify what you been reading between the lines. You may paraphrase what they’ve said to ensure that your understanding what they’re saying.

Another way to truly understand what a person is saying is by putting yourself in another person’s shoes, being empathetic, and try to gain an understanding of what they might be thinking and feeling. You might want to repeat facts that you’ve heard or knowledge their emotions. You may say something like, “I am trying to get a sense of how you’re feeling … Are you feeling __________?” to ensure your perceptions are correct. When you do this you make people feel like they’re the most important person in the world and at the moment they should be if you’re truly listening.

The book Just Listen: Discover The Secret To Getting Through To Absolutely Anyone by Dr. Mark Goulston is one of the best books out there on the topic of listening. He shares strategies and techniques that are designed to help you successfully communicate with anyone. He has trained the FBI and police hostage negotiators to handle life or death situations. The same tips and techniques can be used by you. One of the techniques he describes in the book is called The Persuasion Cycle that was inspired by James Prochaska and Carlo DiClemente from Their Trans-Theoretical Model of Change. Dr. Goulston states that you need to speak with a person in a manner that moves them.

“From resisting to listening
from listening to considering
from considering to willing to do
from willing to do to doing
from doing to glad they did it and continue doing.”

He believes that you can get through to absolutely anyone when you can have them buy into what you’re saying and it all stems back to listening.

Where Does it All Begin

You must truly understand yourself, your emotions, and what triggers you to react and circumstances versus respond. One of the things that Dr. Goulston says, “If you want to open the lines of communication, you must open your mind first.” It begins with suspending all judgment. When you remove judgment, everyone is on equal playing field and your mind is open to the possibilities.

One of the acronyms that we used in my coaching program was W.A.I.T.

“Why Am I Talking?”

If you start talking while another person is speaking, no one is listening. You learn so much more when you spend time listening intentionally.

When is Listening Important?

Listening is important in everything we do. Intentional listening can prevent misunderstandings, de-escalate and resolve conflict, discover solutions to problems. Listening is important in parenting in understanding the needs of your child.

Listening is important in leadership to learn what your people want and need. We need to learn a person’s preferences. An introvert may have different needs than an extrovert. The Disney Institute had an article about intentional listening in the workplace. They stated the importance of learning people’s preferences and gaining an understanding of whether they like to work individually or in a team or in a combination of both. By learning this information you can better suit the person to the role and the responsibilities that they need to fulfill. They will be more likely to be successful if they’re working in their preference. Resistance occurs when we have people doing things that do not suit them or do not align with who they are.

Listening is important in sales and understanding your customers wants and needs and learning whether or not you have the ability to fulfill them. When customers have complaints or want to vent, this is a great opportunity for learning. For when someone complains events about a situation, they often have a picture of what the ideal situation would be. It is up to you to learn what that is. If you listen with sincerity and interest in what they are saying, you may be able to resolve conflict easily and create a win-win situation.

Why is listening important to you? What are you listening to? What do you need to be listening for? Where in your life do you need to be more intentional with your listening?

Be intentional with your listening. There is more to listening that what you are hearing. When you listen to podcasts like this one, grab the show notes when you can. Choose to take action or integrate one of your learnings into who you are or how you want to show up in the world.

There is a big difference between what you hear and what you listen to learn and understand!

I would love to hear about how intentionally listening has impacted your life. E-mail me at Debra@DebraKasowski.com. Thank you for listening to The Millionaire Woman Show where we talk about leadership, business, and human potential to help you live rich from the inside out. Subscribe to The Millionaire Woman Show. Give us a 5-star rating! Sign up for our Newsletter www.debrakasowski.com

Time: 12:23 min

EPISODE 22: Focus on What You Want

August 30, 2016 by Debra Kasowski Leave a Comment

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Episode 22: Focus on What You Want

“If you want to be happy, do not dwell in the past, do not worry about the future, focus on living fully in the present.”
― Roy Bennett

There are so many things going on in our daily lives that we’re distracted from being focused and being in the present moment. Look around you there are some people who are super focused; they know exactly what they want and are driven to succeed. Then there are others who don’t know what they want to appear to be stumbling through life. Which person are you?

Do not be dismayed if you find yourself being the person with lack of focus. By listening to this podcast you’ll find ways to zoom in on your focus.

Knowing what you want gives you clarity. Everything around you becomes clearer. You know what goals you want and decision-making becomes easy. When you’re unclear, it kind of feels like walking around in the dark where you don’t know exactly where you’re going and can stub your toe. You can get clear by just sitting down and writing out what it is you want. Don’t judge or critique your and writing. Don’t worry about spelling or grammar. Keep writing!

Catch your thoughts and shift. In Episode 13 The Power Of Positive Thinking we talked about how we have 50,000 to 70,000 thoughts in a day and that 80% of those thoughts were negative. When you realize you are having negative thoughts and you are self-aware of them, you have the ability to change thought. You can shift gears or flip the light switch in your thought process. As you notice the negative thoughts, you can either accept it or you can reject it. Reframe the thoughts into something more positive. It really comes down to focusing on what you want and not what you don’t want

What do you think happens when you focus on what you don’t want? Worries, fears, anxiety, self-doubt, and your internal critic pops its head and that’s all we see. As you focus on what you don’t want, your action star reflecting your thoughts and you self-sabotage yourself from getting what you really want. There is so much power in the way you think. I cannot stress enough how much you need to be paying attention to how your thinking. It impacts everything you do. You end up joining the ancient awful club and feel awful. Your mind thinks that’s what you want. Worrying just attracts problems and notice you don’t worry about what outcomes you want. You only end up worrying about what you lack which ends up bringing you more lack.

When you experience resistance, there is often a misalignment with your values and who you want to be. This internal conflict is alerting you to the fact that you’re focusing on the wrong things. You need to start focusing on what you can control versus what you cannot.

Energy flows where your attention goes. What are you paying attention to? The reticular activating system (RAS) is our brain’s attention center. It is the place where our thoughts and feelings interact with their outside world and how we interpret it. If you focus on your past and see your past with regret, your actions will not move you forward toward renewed future.

Esther Hicks said, “A belief is a thought you keep thinking and things actualize around it to confirm that thought.” When you put a spotlight on something, you will find evidence and rationale to make that thought your truth. It becomes your reality. focus perspective However, if you change your focus by looking at other perspectives and choose a reality that you truly want, you will find evidence and rationale that supports that truth. Whatever you believe becomes your reality. You need to lock into the thoughts that you want and get really focused on where you want to go with your thoughts and the actions you will be taking.

You may be telling yourself right now that I don’t like my reality. Your reality may be your present or remember no moment is permanent. You can either accept your reality as it is or choose different thoughts to feel differently and you will start taking actions to match your new belief. You need to believe in your reality and that you can always improve. No matter if it is a positive or negative moment is temporary. Whatever you believe your reality to be will be the story that you share and tell yourself.

The trouble is and that people get caught up in comparing themselves to others through social media and real life. For professionals, many individuals saw social media as a form of showcasing their skills, talents, and abilities and making them stand out from the crowd. Some individuals have used social media to compare their lives to the lives of others. Have you noticed that people post all the great things about what’s going on in their lives? You are comparing yourself to a moment in time and not their whole life timeline. You may see exotic travels, celebrations with friends, and other things that you may long for. This comparison can make people feel depressed if they choose to and they will not take actions that support what they want. When you compare yourself to others you are focusing on another person’s reality and what they believe to be true.

I want to ask you some questions to help you get clear and focus on what you want.

What action will give you your greatest return on investment of your time money and other resources? These are the needle-movers or the game-changers. Are you taking the right actions?

What are the things that are distracting you?

What thoughts are you having? Are you experiencing worry fear and self-doubt? It just means that you’re focusing on what you don’t want. Shift the thought and change your actions.

Here are some things to help you get laser focused and get what you want:

Get super clear on what it is that you want. Write it down.

Accept what is and create the reality that you wish to see. Don’t worry about what everyone else’s thinking or doing. Their opinion applies to them and not to you. People’s advice comes from their own experiences and fears. Choose what you want to accept and what you choose to reject as truth.

Visualize the results that you want.

Prioritize tasks and things you need to get done.

Prepare for what you want and need by gathering resources, accumulating knowledge, and developing your skills and abilities.

Eliminate your distractions and interruptions. Don’t check your e-mail in the morning until you have done some focused work. No e-mail or texting and tell the task is done.

Remove any clutter on your desk or in your space. You may develop the urge to start cleaning it or start working on another project.

Learn to say “no”. You cannot be all things to all people and accomplish what you want to get done for yourself. By focusing on pleasing others, you may lose focus on who you are and what you wanted to accomplish. I’m not saying you shouldn’t help people. There is a difference between helping others and living a life doing what others want for you. By living a life of pleasing others you please no one because other people have different expectations than what you do.

“Focusing is about saying No.”
― Steve Jobs

Take a break every hour for about 5 to 10 min. In order for your focus to be sustainable, you must take a break to recharge and rejuvenate. Your mind does need some time to wander and generate new ideas. You often get a fresh perspective when you come back and look at what you’re focused on.

Take actions that support what you are working toward achieving. You will notice that you will be more productive and efficient with your time, talent and efforts.

Change your focus to what you want and not on what you don’t want – for it will become your reality.

Don’t forget to grab your free DOWNLOAD to help you

get focused on what you want.

I would love to hear about how focusing on what you want has impacted your life. E-mail me at Debra@DebraKasowski.com. Thank you for listening to The Millionaire Woman Show where we talk about leadership, business, and human potential to help you live rich from the inside out. Subscribe to The Millionaire Woman Show. Give us a 5-star rating! Sign up for our Newsletter www.debrakasowski.com

Time 12:15 mins

EPISODE 17: Harness the Power of Momentum

August 11, 2016 by Debra Kasowski Leave a Comment

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Episode 17 – Harness the Power of Momentum

There are no limits to what you can achieve if you stay focused on what you are trying to achieve. You need to believe the impossible is possible for you. Your results may be better than you expect. Success has no guarantees; each action you take starts creating a momentum. If you stop taking action, you stop the momentum.

“Always work hard. Intensity clarifies. It creates not only momentum, but also the pressure you need to feel either friction, or fulfillment.”

— Marcus Buckingham

During my coaching program, we learned about Creative Tension – It moves us to take action. It helps us get out of our comfort zone and stretch us. Challenge us.

Why do we need it? What does it do?

Momentum helps us:

Push through and overcome obstacles. You may have heard about runners or even swimmer pushing through a certain distance to push forward what they may not have thought possible exclaiming, “What else can I do? What else can I do?” What else is possible for you?
Increase your motivation and confidence in your abilities. It helps you to try new things!

You are responsible for creating it through consistent actions. A rapid succession of successes and lessons drives momentum. Energy increases; it will be natural for others to want to follow you. You will become magnetic. You will start to inspire others around you.

Momentum is ignited when you have a clear vision – you know what you want to achieve, you are able to articulate and share your vision, and you can enroll others in your vision.

Do you want to get more clarity? Read my book GPS Your Best Life

Believe in your ability to make things happen. Your confidence, energy, and enthusiasm with excite others around you.

You are probably thinking to yourself – but how do I create a momentum – especially when times are tough or you are feeling challenged more than you think you can handle.

I want to share with you some of the ways that have worked for me and some of the clients I have worked with.

Challenge yourself – Be committed to continuous learning, stay curious and have a learner mindset. Try new things regularly.
Make a rule to quit complaining, blaming, and stop making excuses. You either get results or excuses.
Reduce your distractions. Declutter your space or your email. Clear whatever is in your way.
Be grateful for what you have; the more you will have to be grateful for.
Celebrate your successes – little things lead to big things! It will drive you to take more action. Breath in and acknowledge the successes before moving on to the next thing.
Deliver value and look for ways to exceed expectations. You will generate excitement in others and they will be grateful and share their experience with you – with others.
Do you least favorite activity first – EAT THAT FROG – Brain Tracy

Everything will move so much quicker with the momentum.

Set Milestones – You create anticipation. You may even meet goals quicker.
Measure your outcomes – what gets measured gets managed.
Fake it until you make it – take the actions you need to get to where you want to go. Who is a leader you admire? How can emulate some of the actions that they have taken to achieve success – do your homework. If you want to be a great leader, start being one now.
Make a plan – Work the plan. Otherwise, you will be chasing butterflies. Do you due diligence and your resources.
Don’t forget to dream – Sometimes when people are too realistic to the bone, it drags people down. Dreams can propel you further rather than looking at your current circumstances.
Follow up with people you have met at events or make inquiries – you will be surprised when you connect with others. They energy rises and people take an interest in what you are doing.

What happens when you stop running on a treadmill or riding a bike?

You stop moving – you fall off.

Worry and doubt can paralyze you from taking forward action. They drain your energy. Challenge yourself – test your theories. Ask questions. Gain knowledge – but don’t stop unless you know you are in danger.

No one is going to jail or getting hurt or killed in the process chances are whatever happens you can course correct.

We all start somewhere. There have been many successful people who did not start with any resources – no network of people, no money, no knowledge, did not know English or a language of the place they settled in. They built it and so can you.

“Always do your best. What you plant now, you will harvest later.” — Og Mandino

Success is not about how many resources you have; it is about being resourceful and leveraging your resources in the most effective way. Focus on taking action and over time a compound effect with occur. If you are focused only on short-term activities to get immediate results, you will lose momentum quickly especially if you do not set a new target that stretched you.

Your efforts make a difference in how you feel about your progress and what you are going to achieve.

Let your efforts multiply!

Success comes from taking the initiative and following up…persisting…eloquently expressing the depth of your love. What simple action could you take today to produce a new momentum toward success in your life?

— Tony Robbins

You need to continually set new challenges to learn and grow. Acknowledge how far you have come. Reflect on what you can do better and work to improve.

Time: 16:31 min