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EPISODE 16: Challenges Make You Stronger

August 9, 2016 by Debra Kasowski Leave a Comment

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EPISODE 16 – Challenges Make You Stronger

37602986 - female rock climber climbs on a rocky wallChallenges are a part of everyday life. A challenge is something that pushes you out of your comfort zone. It can be something you challenge yourself with such as a goal or it could be something presented to you such as learning something new, getting a handle on finances, acquiring your next client, or seeking a promotion. Some challenges are easier than others. Some challenges knock us down for the count. Think about how many times you get up to face a challenge – that will determine whether or not you will push through it.

If you let the first time you knock you down; you will be paralyzed. I remember the first time someone unsubscribed to my newsletter. I was just devastated because of the one subscription. In that moment, I had forgotten about the hundreds of people who were subscribed. Maybe it was not the right fit for them. What I realize now is that people come into your life for a certain amount of time, a reason or a purpose and some people fade away. Understand that when we face those challenges not to take it so personally and feel defeated. It is about being able to rise up and embrace the challenges and move forward.

It was once said by someone that, “Challenges make you more responsible. Always remember that life without struggle is a life without success. Don’t give up and learn not to quit.”

Challenges make a person more resilient. You recognize your emotions that arise in different situations and how to manage them to become a better communicator or influencer. You become more self-aware of what you want and what you do not want. You develop clarity. You learn from mistakes. Don’t punish yourself. You are growing and stepping into the potential of who you are meant to be.

You can either let a challenge pull you down or you can use it to rise up.

45535742 - woman holding shopping bags at a boutiqueThere was a personal challenge I faced when swimsuit shopping with my daughter. I had sent my daughter to go and purchase herself a swimsuit for a surprise trip. I was unable to go with her. She came home a tossed the bag to me and I did not think anything of it. She did not even show me what it looked like until we were leaving and then I realized that there was a $200 + price tag to this swimsuit. I was like, “What?” I am sorry I do not understand what 16 year old needs a two hundred dollar swimsuit. Anyhow, we ended up going on our trip and did not end up going swimming anyway but I knew a swimsuit you cannot return.

We had come home and we were leaving in a couple more weeks to go on vacation.  We ended up going back to the same store where she had purchased the swimsuit. As she was trying on bathing suits, I could feel myself boiling inside even though the staff was wonderful to her. I was thinking to myself, “Why would anyone want in in a suit that makes her so much older that she did not feel energized and excited in?” She did not even feel comfortable in it. We ended up going swimming shortly after our surprise trip and she discovered that the suit did not fit properly.

As I was standing there, I could feel myself boiling inside. It is about being able to recognize those emotions. It was a challenge for me to think about how I was going to manage these emotions. It was my problem. The people in the store do not know what is bothering me. As it was getting close to closing time, the staff was being very patient and had no problem waiting for to finish trying on another suit. We did not end up buying a suit. [We had gone to another store and paid $20 for a swimsuit and going on our vacation. She was youthful, energized, and loved the suit that she had.]

ID-10089448Meanwhile, I was quite frustrated as I was waiting for my daughter to finish up so I started to talk to the clerk. I proceeded to tell her about how I was feeling and how I was boiling inside. If I felt this energy, I could not imagine how and if they felt it. I began to share the story of what happened when my daughter had come for a swimsuit. The young lady at the till was phenomenal. She said “You should not have had that type of experience that is not how we work here.” She took my information. I informed her that we were leaving the next day on vacation. I told that I would not be able to deal with this right now. She said that it was okay and that she would speak to her manager to see what she could do for me.

She had phoned the very next day explaining that they were going to be doing something for me. I decided while I was on vacation that I would not deal with it until I got home. When I came home I called them, they had offered me a 20% discount. I thought you know it is a swimsuit; they are not going to return it. We already spent $200 in their store for something we were not happy with. She asked me if I was going to pick up the 20% off coupon and I stated, “I am not sure I am going to but thank you very much for your time. We will just take this as a loss.”

TMW_PDFclickhere.fwNot even 5 minutes later, she had called back. A district manager had heard her talking to me; she had explained that she could not return the bottoms. I stated that I understood based on my healthcare background. If I brought back the top, they would give me a full refund for the cost of the top to purchase anything else in the store. I said that was reasonable and that was something I could handle.

Again I was unable to go with my daughter so I spoke with the young lady that was working with her that I would be unable to be there. My daughter went in and they spent a lot of individualized – personalized attention with her. She came home with a new top to match her bottoms and a racer swimsuit for swimming lengths. She pulled it out and went to try it on to show me right away. She ended up getting two suits in the end.

What impressed me most was the young lady that was working with us. She put in a lot of effort; she was phenomenal. When I speak in front of groups, I talk about this young lady all the time. I went into the store a few days later and I had asked one of the other girls, “Can you tell me who the top person is, that I can talk to in your company? They gave me the President – they gave me all these people. I sent the lengthy e-mail. They are just in the swimsuit industry. They are in the industry of self-esteem, confidence, and help people feeling comfortable in the skin and that they are in.

I find it so powerful to be able to know that you’re doing more than just providing a product – more than a business transaction so I e-mailed a lengthy e-mail. I wanted this individual to be recognized. We were going to recognize her in our own way but we wanted somebody you higher up to realize the potential of this young lady and the difference she was making them from of life. I received an e-mail back from the owner of the company and she had forwarded our e-mail to the whole distribution list of all of their employees to realize that this is what they’re in business for and that they would recognize this young lady and in some way.

My daughter had gone a few days later and handed a little gift to this employee. She was nearly in tears for being recognized for going above and beyond her call of duty. How often do we do that – where we want to go the extra mile for our clients or customers making them feel that they matter?

These challenges that we face make us so much better. They make us so much stronger and we would never realize the impact it can have on other people because what I realized is that if I never speak up when I recognize an emotion that I have, either to clarify something with someone or to express how I’m feeling about a situation, this all would never have happened. When we talk about emotional intelligence, people say, “Oh, that’s the soft stuff!” Even though it is soft, it’s about people and making sure that people matter and how were communicating is a big deal. Think about how you communicate and how some of those challenges have come through communication.

Big Breath! I know that was heavy!

SPONSOR – LET’S BE CURIOUS! www.letsbecurious.ca

It really does amaze me how including me, can take things for granted until we are faced with a challenge. I remember completing a triathlon after not putting in a lot of training several years after I had done the course. Holy Man! I was in awe of what I had accomplished that I never credited myself for. The hard work and dedication it took to take on the challenge and to really acknowledge the sacrifices that went with it. Swim, bike, run. I was never a star athlete. I challenged myself to do what I saw other do. If they could do it, so could I.

One of the biggest challenges I see people face is often self-induced through the comparison trap. Comparing our self to others leads to a no win situation. Your intentions end up reflecting a competition and beating someone versus becoming better and being a natural choice. Start turning inward and set challenges for yourself – each day to become a better version of your Self today than you were yesterday. Become a better listener. Become a better employee. Become a better spouse. Become a better parent. Become a better boss. Hone your skills. Fine tune your strengths. The competition is with your Self. Beat your old self – running your own race.

Stop complaining about your circumstances. There are people who are in more delicate situations that you are right now. Some people are wishing they could walk or even run a race. Some people are fighting for their breath. Some people would love to have the job or business you do; due to health issues may not be able to do so.

Quit making excuses about all the reasons success has not happened for you yet. True success – sustainable success takes time and consistency. Are you using your time productively or are you getting sucked into the vortex of social media? Following blue links or just checking to see if someone just someone liked your post.

Stop blaming others for your position in life. You may hear people blaming their parents, spouse, kids, or boss for their position in life or their lack of resources for not being further ahead. You are in charge of you and the decisions that you make.

Who you are… is directly related to the life you have led and the choices you have made. As a child, your parents may have taught you a certain way of doing things. As you became your own person, you started to make your own decisions and choices. You could believe old patterns and beliefs or you could choose your own story of how things played out and how things have yet to be. Others have made choices and passed on their beliefs based on what they believe to be true. Do not be afraid to question, challenge assumptions, or offer a new perspective. You may have heard the story about a young adult preparing a roast after they were newly married. They cut off each end of the roast and placed in the roasting pan. When questioned and the person asked, “Why did you cut the ends off?” They replied that is how we have always done it – my mother did it that way and her mother did it that way.

What are you doing just because others do it that way?

Start viewing your challenges as blessings or opportunities. Write in a journal and start coming up with solutions to your challenges. Choose the story you want to hear and live. Remember your perception and what you believe is your reality. Is it the right belief? Is that what you want to believe?

Stay focused on the positive aspects of what you are trying to achieve. Be a “positive Choose to approach each day – “Today is going to be a great day!” – Speak it into existence. Connect with others and build relationships now – before you need them. If you do not have a support system, start creating one – people you know, like, and trust and who challenge you to become a better version of yourself.

“Handicaps often prepare ordinary people for an extraordinary destiny.”

C.S. Lewis

DEBRA KASOWSKI, BScN CEC is an award-winning best-selling author, transformational speaker, blogger, and Certified Executive Coach. She has a heart of a teacher and is certified in Appreciative Inquiry and Emotional Intelligence. Her writing has been published in a variety of print and online magazines. Debra Kasowski International helps executives, entrepreneurs, and organizations boost their productivity, performance, and profits. It all starts with people and passion. Sign up the Success Secrets Newsletter and get your free mp3 download today! www.debrakasowski.com

Time: 19:34 min

Filed Under: Podcasts Tagged With: achievement, ai, align with your values, appreciate, appreciation, appreciative inquiry, appreciative living, behaviours, blogging, building relationships, building trust, business, challenge your assumptions, challenges, connection, conversation, Core values, creative, credibility, dedication, dolce vita, effort, emotional intelligence, entrepreneurs, feelings, gratitude, hone your skills, imagine the possibilities, innovative, integrity, itunes, law of attraction; communication, leader, leadership, leadership development, leadership development; decision making, leaderships, living the sweet life, look for opportunities, motivations, networking, organizational culture, overcoming challenges, perfect day, permission to dream, perseverance, personal development, personal responsibility, Podcast, positive, positive outlook, positive thinking, possibilities, practice, preparation, professional development, reframe your thinking, relationships, resilience, responsibility, risk taking, stretch out of your comfort zone, support system, talent, Talent is not enough, team, teamwork, thoughts, trust, value based leadership, values

Why Optimism Beats Pessimism

July 20, 2016 by Debra Kasowski Leave a Comment

You are faced with a variety of life events and circumstances every day. Each event or situation can be viewed in a positive or negative way. Your perspective is your outlook on the world around you. According to psychologists, you are either an optimist viewing the world from the viewpoint of a glass “half-full” or a pessimist viewing the world as a glass “half-empty”. For the most part, you are not happy or sad 100% of the time but you will lean more to one or the other disposition predominantly. Which one are you?

“Optimism is a strategy for making a better future. Because unless you believe that the future can be better, you are unlikely to step up and take responsibility for making it so.”
― Noam Chomsky

The Optimist

Optimism is defined as taking on a favorable view of events or circumstances and to expect positive outcomes. Optimistic character symbols are the fish Dory from the Disney Film Finding Nemo with her positive attitude and phrase, “Just Keep Swimming” demonstrating persistence. The Donkey from the movie Shrek does not seem to let anything bother him – everything just rolls off his back. The Disney character Goofy seems to do things without doubting of things with work out; he just does. You may see these characters as overly optimistic but it helps them face any adversity that comes their way.

Optimistic people look for the good in situations and believe that most people’s actions are filled with good intentions. They have a “can-do” attitude and see negative events as a temporary setback and see these hardships as learning opportunities for growth. They persist when faced with adversity. An optimistic person practices gratitude and acknowledges what is going well. They are positive and are confident in their abilities. When optimistic people share the events of their day, they tend to focus on sharing good events over negative ones. Uncertainty does not throw optimists off track; they see unscheduled or unplanned events as an opportunity and adventure to be seized.

The Pessimist

Pessimists are in the state of mind of expecting only the worst outcomes. These people have similar characteristics to the characters of Chicken Little who created a widespread panic that the sky was falling when it was only an acorn that fell, Charlie Brown was full of dread, negativity and worry, and Eeyore who was full of doom and gloom. People with these pessimistic characteristics can wear on the patience of others and suck the energy out of a room.

Pessimistic people believe that negative events were caused by them. What power they have! They believe that one mistake leads to a Domino Effect of mistakes. If something positive was to occur to them like a promotion or winning a prize, they would attribute these successes to luck, chance, or a fluke accident and the likelihood of it ever happening again was nearly impossible.

A pessimist can cause habit in the marketplace, business, or organization. They can negatively influence their employees, colleagues, and co-workers. I have watched this happen and it can move like wildfire. They start demonstrating poor work habits, carelessness, and lack of motivation. They become distracted and disengaged with the people who they are serving. Stress increase as these individuals gossip and complain. Others start to dread coming to work. They see setbacks as permanent and they are less flexible in challenging their perspective. There is increased fear, worry, and anxiety about the future which in turn impacts productivity and performance and thus the bottom line – profits.

Ultimately, optimism beats pessimism. Optimists live longer healthier lives. They have lower stress levels because they do not allow situations and life circumstances to dictate their happiness. They tend to be more successful and have increased productivity. Optimism impacts your overall well-being – it “feels good” to be positive and uplifting.

“Man often becomes what he believes himself to be. If I keep on saying to myself that I cannot do a certain thing, it is possible that I may end by really becoming incapable of doing it. On the contrary, if I have the belief that I can do it, I shall surely acquire the capacity to do it even if I may not have it at the beginning.”
― Mahatma Gandhi

Way to Beat the Doom and Gloom of Pessimism

  • Challenging assumptions by questioning your thoughts (Is your thought true?)
  • Reframe negative thoughts into positive thoughts
  • Learn from mistakes and adjust your course by doing it again until you get it
  • “Act as if”; be who you need to be now to achieve what you are trying to succeed at. Do not wait to be in the leadership role to become a leader.
  • Look for the good and what you have to be grateful for. The more you are grateful for, the more that will show up in your life to be grateful for.

Each day we have a choice. Which perspective will you choose – the optimist or the pessimist? At the end of the day, optimism beats pessimism. You cannot help wanting to be a part of the positive energy; it contagious. What attitude do you want to spread? How full or empty is your glass?

I believe it is not how full or empty your glass is what determines the quality of your life; it is about the people you meet, the places you travel to, and choices you choose to fill it with. Seize the opportunities live life to its fullest and drink up!

DEBRA KASOWSKI, BScN CEC is an award-winning best-selling author, transformational speaker, blogger, and Certified Executive Coach. She has a heart of a teacher and is certified in Appreciative Inquiry and Emotional Intelligence. Her writing has been published in a variety of print and online magazines. Debra Kasowski International helps executives, entrepreneurs, and organizations boost their productivity, performance, and profits. It all starts with people and passion. Sign up the Success Secrets Newsletter and get your free mp3 download today! www.debrakasowski.com

Filed Under: Blog Tagged With: can do attitude, challenge assumptions, emotional intelligence, gratitude, mindset, optimism, optimism beats pessimism, optimist, optimistic characters, outlook, performance, personal development, perspective, pessimism, pessimistic, positive psychology, positive thinking, productivity

EPISODE 8: Why Credibility Matters

July 13, 2016 by Debra Kasowski Leave a Comment

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What is credibility? It is the quality of being believable or worthy of trust. The root of credibility is “credo” which means “I believe” in Latin. I was really excited about this because there is a local coffee shop called Credo so I had to go look at their vision and mission statement to see if there was something with the word believe in it. I found out it was Credo – coffee you can believe in so I knew they had done something with the Latin word of “credo”. I will start using this word more often as the word believe is powerful to me.

Trust is built on credibility and credibility comes from acting in others interests before your own. Steve Denny, Killing the Giants 

The reason I want to talk about credibility is to make sure everyone has an understanding of what credibility is. It walks hand in hand and side by side with trust. It is essential in any role. When you think of yourself and a customer if you are going to invest your time, money, or resources, would you want to invest in someone or an organization who delivers on their promises?

There are a lot of multi-facets when we think of credibility. There are a lot of things we want to think about. So if we are working with a sales person for instance you want them to be knowledgeable about their product. You start getting suspicious when it feels like they are omitting something or not sharing what they need to. The first thing a person usually thinks about when they think about a police officer is safety. An officer that is rude or condescending or not looking out for your best interest you start to question your safety. I have not come across this. In the movies, everything is glorified. There is often a suspicion of who is an officer and who is not – that is made for Hollywood.

It does not matter your position or role, credibility and trust are earned. It is not one thing; it is a combination of things really looking at a person’s core values. It is their character. When someone abides by their core values, they take 100% responsibility. (Listen is Episode 1 – Taking 100% Responsibility)

  • The people who act and make decisions based on their core values. If they make a mistake, they own it – it all comes back to taking 100% responsibility. We see those people as credible.
  • Someone’s expertise or their education, like a published author like myself, there is a sense of credibility. It is not always by title. Education and display of expertise on a subject matter that is also when you will see the credibility.
  • 51829661 - business team meeting discussion connection conceptEmotional intelligence is a topic I am fond of and certified in. When someone is able to convey their messages, focus on solutions when there are issues that arise, control their emotions in situations and able to recognize the emotions of others – that also makes someone more credible.
  • The fact that someone shows up and behaves and even dresses professionally. When you go to see a surgeon or a physician of any kind, for example, they usually have a white coat and a stethoscope. If they showed up disheveled with their hair out of line or part of their shirt tucked in their pants and part untucked on the outside, and shoes were full of mud. Would you want them to be looking after your health? Thinking – it could be situational but who knows – you might start questioning whether or not you want that person taking care of you.
  • A good communicator is someone who is consistent with their words and they stand by their promises. They stand by what they are going to deliver.

TMW_PDFclickhere.fwWhere is credibility important? Basically, it is all the time. It impacts integrity as well. It is about doing the right thing even when no one is watching. Some of the ways you can tell that credibility really matters are when you are watching someone live by their values. As a business owner, entrepreneur, or a leader, you can use testimonials in your marketing. If you are thinking of applying for a position, your references are your testimonial. They are your marketing as to whether or not they think you will be successful for the job – describing your skills and abilities. Social proof!

Credibility is leverage. When people see you as a credible source, they are more likely to purchase your products and services when what you deliver is endorsed by others. There is an opportunity to profit by leveraging your credibility and delivering on your promises by helping people get to where they want to get to or the products they need.

How to Establish Credibility

Remember credibility is not an overnight thing. It is something that is established over time. Credible leaders are people who “walk the talk”.

  • They are people you feel you can trust and respect.
  • They are honest.
  • Not only are they educated, but they continue to learn and grow. They are competent.
  • They hold themselves accountable as well as others.
  • They are true to themselves.
  • They watch out for the interests of others.
  • They have the ability to delegate; not every leader can do this. You hear about micromanagement and people getting frustrated because someone is always looking over their shoulder.
  • The credible leader has the ability to trust in the ability of their people. They have a positive attitude and they are committed to getting the job done.
  • They understand. They are flexible. They know that life happens and sometimes we have to adjust our course.

When Credibility Really Matters – Establishing Your Team

Credibility really matters when you are looking at leadership, when you are working on your business, or even in an organization – thinking about the people working for you and yourself as a leader. I believe every single person is a leader. You are the leader of YOU and you have a following of people who look to you to be inspired with confidence.

Think of the leaders in your life. The people around you with you do business with and the people who are a part of your team. You may be thinking, “What team?” You do have team – think about your optometrist, dentist, doctor, personal trainer if you have one, spouse/partner, kids, accountant, and your lawyer just to name a few. These people are all part of your team. The people you decide to bring onto your team to serve you so you can serve others so you can serve others are important. You do not want to take those decisions lightly. You want to have people on your team who may you even more credible, who are establishing you, taking care of you – your health and wellness. These are people who are a part of your team.

What are you doing to establish your credibility?

Once credibility is lost, it takes a long time for people to rebuild their reputation. You do not want to damage it. The best thing to do is to do the right things even no one is watching. If something does not feel aligned, I want you to take a step back and reflect on your core values. If it does not align, you will always face a constant struggle. You may have seen the poster saying “The struggle is real.” It will be real alright. You stomach may be flipping and you may have headaches. These symptoms are all signals for you letting you know you are off track.

Journal Exercise:  How you want to show up in the world? Why credibility matter to you?

Email me at Debra@debrakasowski.com and let us know what you would like to be featured on the show. Subscribe to The Millionaire Woman Show. Give us a 5-star rating!

DEBRA KASOWSKI, BScN CEC is an award-winning best-selling author, transformational speaker, blogger, and Certified Executive Coach. She has a heart of a teacher and is certified in Appreciative Inquiry and Emotional Intelligence. Her writing has been published in a variety of print and online magazines. Debra Kasowski International helps executives, entrepreneurs, and organizations boost their productivity, performance, and profits. It all starts with people and passion. Sign up the Success Secrets Newsletter and get your free mp3 download today! www.debrakasowski.com

Time 11:30 min

Filed Under: Podcasts Tagged With: building credibility, building trust, business, communication, connection, conversation, credibility, emotional intelligence, integrity, leadership, leadership development, networking, organizational culture, professional development, relationships, team, teamwork, trust

How to Test Your Reality and Combat Negative Thinking

April 6, 2016 by Debra Kasowski 2 Comments

Negative thinking can cause a person to jump to conclusions without checking out all the facts. We all have negative thoughts at one time or another; negativity is normal. When we start to “paint every situation with the same brush”, we fail to remain objective and make effective decisions.

Have you ever let your imagination run wild wondering why you haven’t heard from someone? Have you ever wondered why someone else got promoted over you? Have you ever made an assumption and realized you are totally wrong? Reality testing helps you remain objective so that you can identify and understand the emotions you are feeling and deal with what drives them.

“The things that never happen, are often as much realities to us, in their effects, as those that are accomplished.” – CHARLES DICKENS, David Copperfield

Reality testing is part of Sigmund Freud’s psychoanalytic theory in which the ego is able to recognize the difference between the external world (reality) and the internal world-the world of the mind. Testing reality is the ability to see a situation for what it really is and allows the ego to distinguish between fears, beliefs, hopes and actual reality.

When you think negatively about a situation, you may think that the worst will happen which destroys any positive energy which drives you toward a purpose and drains the possible resources. Doubt creeps in. Negativity is compounded when there is a sense of distrust or you get involved in gossip.

Negativity or errors in one’s thinking such as over-generalization, “all or nothing” thinking, blaming others or excepting blame when there’s no one to blame to be had can all lead to anxiety which in turn impacts a person’s behavior. Your thoughts and feelings influence the actions you take. When a negative outcome comes occurs, you may feel defeated and discouraged. Your mind will start searching for negative memories to rationalize the outcome to support why something happened to you and this rationale will become a new belief.

“Reality is determined not by what scientists or anyone else says or believes but by what the evidence reveals to us” –Alan Hale

 

In order to combat this way of thinking, you need to consider everyone involved in a situation, the circumstances, environment, and all potential outcomes and effects. Re-frame the situation into a positive thought or feeling. By putting things into perspective, you become “emotionally balanced” and you are able to make effective decisions. You can get rid of negative emotions through utilizing positive self-talk, reminding yourself that first impressions are not always correct, challenging assumptions, self-reflecting on strong emotions when they arise, or by asking someone you trust for their perspective. When you purge negative emotions, you are able to adapt to situations with ease and you are able to face life situations with courage and conviction therefore, improving your coping skills.

How do you ensure your emotions do not get the best of you when making decisions?

What ways do you challenge your assumptions to verify if something is true of not?

Reality testing helps combat negativity. You can choose to stay away from being a part of the water cooler gossip or negative conversations. Re-frame your negative self-talk. Remember your emotions guide you and give you information about your reality. Treat each situation as a new situation. Ask questions. Check out all the facts before jumping to conclusions and letting the negative part of your imagination run too wild before determining the truth.

What ways do you combat negative thinking?

How has negative thinking impacted your reality?

 

DEBRA KASOWSKI, BScN CEC is an award-winning best-selling author, transformational speaker, blogger, and Certified Executive Coach. She has a heart of a teacher and is certified in Appreciative Inquiry and Emotional Intelligence. She is a contributing writer for Diversity Magazine and Fabulous at 50 Magazine. Debra Kasowski International helps executives, entrepreneurs, and organizations boost their productivity, performance, and profits. It all starts with people and passion. www.debrakasowski.com

Filed Under: Blog Tagged With: emotional intelligence, mindset, negative thinking, reality check, reality testing, reframe negative thinking

Boost Your Emotional Intelligence by Asking Better Questions

February 15, 2016 by Debra Kasowski 1 Comment

My post “How to Use Your Emotional Triggers to Your Advantage” received a lot of feedback. I was asked whether or not I would be expanding it to a series and if I could dig deeper and leave you, the reader, contemplating some of the questions I ask.

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Recognizing your emotional triggers is very important for the fact that our emotions and emotional awareness influence problem solving and decision-making. When you are triggered by your emotions, positive or negative, you should take a step back and ask yourself questions. By asking yourself questions, your brain can’t help but search for answers. Questioning is a powerful tool used in problem solving and decision-making. Asking better questions will lead to better answers, better solutions to problems, and better decisions being made – impacting results.

If asking a question would lead to a better results and outcomes, why are people not asking more questions? Maybe you were told as a child that it was not polite to ask questions. You may have had a question that you wanted to ask but you are afraid because you didn’t want to challenge an authority figure or peer for fear of making them look incompetent. You may not have wanted to dig deeper for further understanding or admit a weakness. Individuals often fail to ask questions thinking it’s too much trouble or that they may be being a bother.

Let me ask you, what is the cost of you not to ask questions?

Asking questions can mitigate risk. Imagine if someone knew that there was a safety hazard, such as a loose part or missing piece, in an airplane or automobile and didn’t ask a question or speak up for the fear of questioning authority or competence. Lives could be lost.

Asking questions can lead to new questions and even more questions leading to new discoveries and challenging old beliefs and assumptions. Christopher Columbus questioned whether the Earth was round or flat and went off to discover new worlds.

Asking questions helps us understand how things work. By understanding how things work, you can also think of ways to be more efficient, improve performance, and even save money.

Many relationships and communication would be improved by asking questions. Asking questions allows a person to explore thoughts and ideas further and clarify misunderstandings.

Asking questions can help you save money. You can call your credit card company and ask for a lower interest rate. You may ask for a discount for a multi-purchase order or damaged product. You can also weigh your options when you inquire for quotes on different services.

10502331_lDon’t let the fear of asking questions hold you back from getting the answers you need to make a decision. People naturally want to help others and your questions may even help them think about better solutions and different actions that can be taken.

When I say it’s important to ask questions, I’m not asking you to find blame, complain about someone else, or make excuses for yourself or others. I am asking you to look at each situation with an open mind and fresh eyes. Approaching situations with the learner mindset allows you to be curious and explore what is happening and how it occurred.

Questions you should avoid are ones:

  • Looking for fault “Who did it?”
  • Stalling progress or justifying procrastination “When does this need to be completed?”
  • Promoting victim thinking “Why don’t they get their act together?” OR “Why is this happening to me?”

In order to get stronger solutions, steps, and strategies to come up with better results, you must start asking what and how. Before asking others the “What” And “How” questions, start by asking yourself:

  • What can I do?
  • What would happen if I…?
  • What solutions can I suggest?
  • How can I do my job better?
  • How can I make a difference?

Be careful how you use the “What” And “How” questions, you can do much damage if you don’t use them for the purpose of discovery. Think about your tone and your intention. “What were you thinking?” or “How come you did that?” put people on the defensive.

Think about what you want to ask. What information do you want to know? What would happen if you tried a new approach to an old problem? What would happen if you brainstormed with a mentor or coach? What would happen if you asked for help? How much further ahead would you get than where you are now if you started asking? How can you best support your decisions?

Gathering information, recognizing your emotions, and improving your problem-solving will boost your emotional intelligence. You can strengthen and improve communication, relationships, and decision-making.

What are the questions you should be asking? How are you holding yourself back from getting what you want? Start being curious!

DEBRA KASOWSKI, BScN CEC is an award-winning best-selling author, transformational speaker, blogger, and Certified Executive Coach. She has a heart of a teacher and is certified in Appreciative Inquiry and Emotional Intelligence. She is a contributing writer for Diversity Magazine and Fabulous at 50 Magazine. Debra Kasowski International helps executives, entrepreneurs, and organizations boost their productivity, performance, and profits. It all starts with people and passion. www.debrakasowski.com

 

 

Filed Under: Blog Tagged With: action, asking questions, decision making, effective decision making, emotional awareness, emotional intelligence, emotional self-awareness, inquiry

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