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Episode 50 – Being an Effective Communicator

December 6, 2016 by Debra Kasowski Leave a Comment

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[embedyt] http://www.youtube.com/watch?v=ABZiHdyAQ-c[/embedyt]

Robyn’s “Lightening captured in a bottle that zaps you into a new way of thinking…”

Everyday communication is like mixing up chemicals. Sometimes it creates exciting discoveries… sometimes it just blows up!

Robyn Hatcher, communication expert and author, knows successful communication is the life blood of any thriving organization. Robyn’s cultivated a formula to transform weak communication skills into potent business gold.

Her 15 plus years as a professional actress and her experience as a certified Neural Linguistic Programming practitioner, give her a powerful combination of creative tools and scientific research.

Now, as owner and CEO of SpeakEtc., she delivers the brain science hacks that help business leaders command a room; galvanize a team and become a catalyst for change.

Robyn has elevated the communication skills for Fortune 500 companies and noteworthy brands, including Lifetime Television, Jones New York, AXA, UBS, Hewlett-Packard and others. Robyn’s first book, Standing Ovation Presentations (Motivational Press, 2013), contains a unique communication style system called ActorType s . and was named on Forbes.com as one of 2015’s Top 100 Coaching Books.

Robyn wants everyone to become more powerful, engaging and confident communicators.

Time: 43:23 min

Keywords: Communication, body language, effective communicator, Tone of voice, networking, networking etiquette, language, labels, podcast

Episode 49: Creating the Collaborative Advantage

December 1, 2016 by Debra Kasowski Leave a Comment

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“Alone we can do so little; together we can do so much”
― Helen Keller

The saying “If you can’t beat them join them.” holds true when it comes to creating the collaborative advantage. The collaborative advantage is the ability to form beneficial and rewarding relationships with other businesses and organizations. When forming a collaboration, it is important to create a relationship that has mutual benefits in which both feel like they’ve achieved a win-win toward meeting their goals. It’s not a trade-off that if I do this for you that you will do this for me that’s not true collaboration. Many partnerships are screened for their financial contribution, however in their missing the key piece in a successful collaboration-the people.

Commitment can be high in collaboration when the value is available to both parties in a joint venture or partnership that are not in direct competition but actually complement each other. There can be barriers preventing collaboration. The barriers may occur with shared values and goals as well as behaviours. Having shared values is a good thing, there are times when collaborators try to please each other and they’re afraid to call things out when something goes wrong. Behaviours that can impact the collaboration are not seeking help or asking for help when needed, having the belief that you need to solve it all yourself, and also you may face people who were unwilling to help.

Even though we’re looking for cooperation, collaboration should not be confused with teamwork. Teamwork is when you work together to meet a common goal or vision whereas collaboration is when you work together to meet your individual or organizational goals. For example, you may see a car manufacturing company collaborate with the sound system company to ensure high-quality sound systems in their vehicles. They are working together for the interests of their own organizations. In working together you are gaining new perspectives and have the ability to brainstorm creative and innovative solutions.

“As a collaborative leader, you support people in their work—you remove roadblocks and help them win.”
― Kenneth H. Blanchard

There may be times when you need to know when not collaborate with others. There is a cost to collaborating that sometimes people don’t consider resources, money, and time. Learn and forecasts your return on investment.

There are times when the collaborative advantage is more valuable than a competitive advantage. You get to expand your network and available resources. Creating the collaborative advantage requires strategic intent. It’s important to listen and understand align with the needs of each business and organization. There has to be a commitment to the partnership.

This partnership or collaboration creates accountability and you have an opportunity to learn from each other. This is paramount. It is important to have agreements in writing as to what each partner is willing to do and not do. There needs to trust that each partner is working for the best interest of working together even though they are working for their own business and organizational gain. Boundaries need to be in place. You may even consider having an exit strategy where partners have permission to withdraw from the partnership.
Business and organizational relationships are no different than personal relationships. People need to know like and trust a business or organization before they plan to do any business with it. Conflicts and misunderstandings may occur. It is important to recognize that each party may have their own opinions and it is okay to respectfully disagree. You will just need to work together in figuring out a solution.

“When people feel trusted, they’ll begin to understand they are contributors–and you’ll get great ideas and happy people.”
― Eunice Parisi-Carew

It’s important to note that when you take the time to get to know the people of the organization that you will be able to have more influence than if you would just looking at the financial advantage. As you get to know the strengths and talents of each partner, you will be able to recognize ways to leverage it to your advantage. When someone finds you relatable based on having a family or pets or a similar hobby, they may be more apt to choose you over a competitor because you show up as a person first. A collaboration that brings out the best in each partner ends up creating a competitive advantage.

Questions to Ask Yourself When Creating a Collaborative Advantage:

How will this get me closer to my goals or my organization’s goals?
What is my level of commitment to creating this collaborative advantage?
What would I like to learn from this partnership?
How will we hold each other accountable?
In what ways, can we encourage co-operation within our teams?
What are the boundaries that need to be in place?
How can this collaboration bring out the best in us?
What are the needs of my partner and how can I understand how I can help them fulfil those needs?

Who would you like to create a collaborative advantage with? Accelerate your results by collaborating with others.

We would love to have you subscribed to the Success Secrets newsletter on my website at www.debrakasowski.com where you’re going to get us free MP3 download 10 Surefire Strategies to Power Up Your Productivity and Performance. I would love to hear about this podcast has impacted your life. E-mail me at Debra@DebraKasowski.com. Thank you for listening to The Millionaire Woman Show where we talk about leadership, business, and human potential to help you live rich from the inside out. Subscribe to The Millionaire Woman Show. Share it with Your Friends. Give us a 5-star rating!

DEBRA KASOWSKI, BScN CEC is an award-winning best-selling author, transformational speaker, blogger, and Certified Executive Coach. She has a heart of a teacher and is certified in Appreciative Inquiry and Emotional Intelligence. Her writing has been published in a variety of print and online magazines. Debra Kasowski International helps executives, entrepreneurs, and organizations boost their productivity, performance, and profits. It all starts with people and passion. Sign up the Success Secrets Newsletter and get your free mp3 download today! www.debrakasowski.com

Time: 09:03 min

Keywords: collaboration, collaboration advantage, cooperation, working together, collaborating with clients, sustainability, competitive advantage, accountability, creating a collaborative advantage

Episode 48 – How to Be Insanely Great as a Leader

November 29, 2016 by Debra Kasowski Leave a Comment

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[embedyt] http://www.youtube.com/watch?v=E2NiG1Yg-58[/embedyt]

Dr. Mark Goulston

markgoulston-original Widely regarded as a “people hacker,” Dr. Goulston began his career as an interventional psychiatrist focusing on suicide and violence intervention and prevention and UCLA professor of psychiatry. He then extended his work to training FBI and police hostage negotiators and then to the corporate world and NGOs.

His “people hacking” has now extended to, “hacking genius,” and he has recently been speaking, writing and providing webinars on “Insanely Great! How to Think Like Steve Jobs.” Along with that he helps companies to see into their futures the way Jobs could. By the way, it is not that difficult, it’s just difficult to envision a different paradigm when you’re within your own paradigm. You know the saying, “When you’re a hammer, the world looks like a nail.”

Past or present companies or institutions, he has worked with or spoken to include: Harvard Business School, IBM, Mattel, Coca Cola, Toyota, Hyatt, Accenture, Ernst & Young, Sodexo, Goldman Sachs, Bank of America, Northern Trust, Northwest Mutual, YPO, UCLA, USC, University of Alabama, American Bar Association, NACD.

Including, “Just Listen,” Dr. Goulston is the author of seven books with his first book, Get Out of Your Own Way: Overcoming Self-Defeating Behavior, first published in 1996 being in the top 5 self-help books at Amazon for the last seven years. His most recent book is Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life and was recently Oprah.com featured book and was nominated as an Audie Award 2016 Finalist.

He writes for Biz Journals, Harvard Business Review, Business Insider, Huffington Post, Fast Company and Psychology Today and appears widely in the media including CNN, Wall St. Journal, NY Times, Fortune and Forbes.

He serves on the Board of Advisors of Health Corps, Brainrush and Truli Media.

Dr. Goulston earned a BA from UC Berkeley, MD from Boston University School of Medicine, Post Graduate Psychiatry Residency from UCLA Neuropsychiatric Institute and is a Fellow of the American Psychiatric Association. He was selected as one of America’s Top Psychiatrists in 2004, 2005, 2010, 2011 by the Consumers Research Council of America.

Interview Length: 54:56 minutes

Keywords: listening, Steve Jobs, Dr. Mark Goulston, getting through to anyone, connection, intentional listening, communication, relationships, interpersonal relationships, Just Listen

Episode 47 – Becoming a Charismatic Leader

November 24, 2016 by Debra Kasowski Leave a Comment

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“When you put together deep knowledge about a subject that intensely matters to you, charisma happens. You gain courage to share your passion, and when you do that, folks follow.”
― Jerry Porras

Think about a leader you know who alive or dead who has demonstrated charisma. They are the leader who is described as having an “aura” or a presence. They are that person who walks into a room that grants people’s attention.

Who is that person?

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You suddenly become curious as they light up the room with their presence. Some historical leaders that have been described as having charisma are individuals like John F. Kennedy, Gandhi, Princess Diana, Mother Teresa, Oprah, Martin Luther King Jr., and Winston Churchill. You may think you need to be a celebrity to be spotlighted as a charismatic leader. You do not have to- people will magnetically be drawn to you.

Some people describe the charismatic leader as someone who is charming and persuasive. They have what people call the likability factor. They can build rapport and trust quickly with others. A charismatic leader is value driven and there is alignment in their words and actions. Charisma is a quality or characteristic that can be developed.

Charismatic leaders:

Take action. They do not sit on the sidelines or wait for permission when they know something needs to be done. They take initiative.
Take genuine interest in others. They put judgments aside and shift to a place of curiosity by asking questions about the other person. Eye contact, warm body language, and facing the person (s) they are speaking with are also distinct features of their communication style. They have an amazing engaging personality that naturally draws people in. They actively listen – listen more to what is being said than talking. They are good conversationalists and can start a conversation with anyone and leave that person thinking that they were the most important person in the world. In those moments, they were.
Speak with intention and conviction. These leaders create a compelling vision and articulate their message eloquently. They are confident in their message and communicate thoughtfully. They are committed to their cause. Pay attention to the words they use. Are they positive and affirming? Are they empowering people or tearing them down? Can you pick up on any self-doubt? The way they say those words and the tone they use is even more powerful than the words themselves. They do not speed through conversation. They slow down and they are deliberate with punctuating certain words and pausing between statements. There is lowered to communicate the importance of their message.
Always present. Leaders who are able to be fully engaged and be in the moment are described as being “present”. They are not distracted by fleeting thoughts or what they need or ought to be doing. They focus on being present in the here and now. They have the ability to remember people’s names or details of a conversation. They have a positive attitude.
Tell stories to communicate and make a point to be learned. People are drawn into stories. They see themselves in stories and learn from another’s experiences.
Stand tall with good posture and have an authentic smile. A real smile engages the eyes.
Dress for success. When you dress well, you tend to perform well. You set a standard for yourself and others. Ensure that your clothing fits you well. If it is too big, get it tailored to you. Your shoes should be polished and in good condition. If you pay attention to the details of how your dressed, it is believed that you will also pay attention to the details of your performance.

In the seconds, you walk into a room, a first impression is made. Make it long lasting. The way you dress, communicate, and act reflects how you will perform. Although this may not be true 100% of the time, the majority of the time it is.

“Stand tall and be proud. Realize confidence is charismatic and something that is something money can’t buy, it radiates from within you.”
― Cindy Ann Peterson

Time: 8:52 min

Keywords: charisma, charismatic, charismatic leadership, how to become a charismatic leader, charismatic leadership theory, speak with conviction, conversationalist, telling stories, executive presence, likeability factor

Episode 46 – Stay on Track by Being Consistent

November 22, 2016 by Debra Kasowski Leave a Comment

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“It’s not what we do once that shapes our lives. It’s what we do consistently.” Anthony Robbins

If you look at your pattern of success, you will notice that success leaves clues. Chances are the success you experienced was due to consistency. It may be due to a consistent habit, routine, or ritual you perform. Some people see consistency as being too structured. Consistency is a form of discipline – steps done to get to where you want to go.

What is Consistency and Why is it Important?

According to the Oxford Dictionary Online, consistency is “consistent behaviour or treatment”. I know you may be saying to yourself, good to know but why is it important? When you are consistent with your words and actions people know what to expect from you. You develop trust as they feel that they know your character and can predict what you may behave like in certain situations. When you are not consistent with your words and actions, people do not know whether or not they can trust you. In business and in organizations, consistency means that you are going to deliver on your promises. Consistency is important in solidifying your brand and message. Otherwise, you are confusing your audience.

If you are confused, so are they!

Take a step back. Whenever you are confused or feel like you are off track in getting to your goals, connect to your “why”. What are you trying to accomplish? Why? This is your personal vision. You need to have an emotional connection to what you want to achieve otherwise you will not be driven towards it. Without the emotional connection of your “why”, your actions are meaningless.

Being consistent will help you create accountability to follow through and do what you say you are going to do. Whether it is going to the gym, reading, prayer/meditation, put it on your calendar. Out of sight, out of mind. It is about building habits that will serve you so you can best serve others. You may even choose to create a checklist for yourself.

What habits do you want to consistently put in place?

Here are some examples:

Send out 10 marketing letters per week.
Read 20 minutes per day a book in my industry.
Review my finances every Friday for 15 minutes.
Go to the gym 3 days a week for 60 minutes.
Follow up with 3 new prospects within 24 hours of meeting them.
Send out my newsletter every 2 weeks.

What do you notice about these new habits or tasks? The examples are measurable. You can check in to see where you are at and where you may need to improve. Without consistency, everything falls out of balance. What happens if you go to the gym 2 times one week and again 3 weeks later versus being consistent for 3 weeks? Will you see the same results? Probably not. What if you send out your newsletter one month and then 3 months down the road and then again every 2 weeks? You create confusion – people do not know when they may hear from you.

Stay on track. Make it your mission to be consistent. It won’t be easy! Anytime we choose to change things up it takes hard work and some discipline. Make a plan and be persistent. If you slip up, don’t be discouraged. Get right back up and do the work you know you need to do. What do you need to put in place to prevent the slip-up? In order to see what is working in a certain area you have to give it at least 30 days of consistent effort. The results might not appear right away. Don’t stop! Challenge yourself to be even more consistent and stretch it to 90 days. Resist temptations and distractions getting in the way of achieving your goal. Silence the inner critic – the negative thinking talking you out of what you know you need to do.

40106944_s At first, it will seem awkward because you need to think about doing something. Over time it will become automatic. Remember when you first learned to drive or ride a bicycle. You had to think about every action and over time you did not need to think about every step. You may have fallen off your bicycle a couple times until you found your balance. Once you found your balance, you just hopped on your bike and rode. You may have been nervous driving a car, there was so much to remember. Someone may even have honked the horn because you hesitated before you took the turn. The nervousness is now gone and you can get into the car and drive to your destination.

It is often the actions we know we need to be doing to achieve goals that we do not write down or put in front of us. Those promptings remind us to take action! Celebrate your new habits and milestones. Consistency was the key to your current and future success.

“Success is neither magical nor mysterious. Success is the natural consequence of consistently applying basic fundamentals.”
― Jim Rohn

Time: 08:47 min

Keywords: consistency, the importance of consistency, quote about consistency, discipline, consistency meaning, consistency is key, stay on track, success