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How to Get Rid of the Fear of ‘Putting Yourself Out There’ Once and For All

February 5, 2017 by Debra Kasowski Leave a Comment

Anyone who wants to grow in their business or in their leadership skills has to learn how to put themselves out there. Putting yourself out there doesn’t mean exposing yourself and every little intimate detail of your life. It is about getting out amongst people and learning about the world around you. The secret sauce is about being curious about what matters most to people and putting yourself out there.

“Believe that if you make courageous choices and bet on yourself and put yourself out there, that you will have an impact, as a result of what you do. And you don’t need to know now what that would be or how will it happen because no one ever does.” – Dick Costolo

Does thought of networking make you queasy?

If you’re shy and feel uncomfortable in networking situations, you might find yourself hiding behind your computer with every excuse why not to go to a networking event. You tell yourself you don’t really like to meet people. Although this may be true, the greater truth may be that you’re more afraid to fail in front of others or say the wrong thing. You may also be afraid to succeed, for the fear of the unknown and how your life will change. Uncertainty can hold you hostage and you may sabotage yourself by letting your imagination go wild with all the “what if” situations that would not support you. You are in the people business. You need to connect with people.

Imagine what it would be like to meet like-minded people who could introduce you to other like-minded people to ensure that your pipeline of clients is consistently filled forget the promotion you have been longing for. How would that feel?

Pretty amazing I bet!

People don’t know how great you are and until you show them. They want to know how you will help them. Don’t let your own fears hold you back from providing value to others.

Focus on providing value instead of focusing on your fear. Every person does not like to be put in the spotlight as they feel exposed and vulnerable. You may worry about what others will think of you or wonder if people will like you or your ideas. You may fear being rejected as the expert you see yourself to be. When it comes to your clients, who knows more about your subject matter than you? Most people are wondering what you are thinking about them and their ideas.

If you want to grow and being known as the go-to resource for expert, exposure in the marketplace if necessary. You have to take the risk of putting your ideas and opinions out there.

No, you won’t appeal to everyone but that’s the beauty of it.

This is the exact reason why there is such abundance in the world. Each individual cannot serve everyone and they may not appeal to everyone and that is okay. There is more than enough business to go around for everyone.

“You put yourself out there in the truest way you can and hope others do the same. You’ll connect or you won’t, but you did what you could. “ – Chris Crutcher

Shift your thinking from self-promotion to self-expression. You may think that self-promotion is bragging and conceited. Self-promotion is about promoting oneself and it doesn’t have to mean that you’re arrogant or that you’re better than the next person. If I’m hiring you to do a job, I will look for the person who can best represent themselves and what they stand for. It will come down to how they express themselves. How you express yourself and what you stand for and how you take interest in others will demonstrate your core values and what you believe in.

Whether you’re putting a post on social media or writing your bio for an article, you want to be able to express how you provide solutions and can help others along their journey. Your expression may be in the form of photos, comments, or sharing a little bit about yourself in order to make yourself relatable to those around you. Think about what you’re expressing and how it may help others. Does it inspire? Does it encourage action taking? Does it help people reflect and think about their own situations?

Take action now. Too many people talk themselves out of taking action because they feel that they’ve missed the opportunity but what they’re really doing is coming up with an excuse as to why they haven’t taken action. You can always find evidence for whatever you believe to be true as it is your reality. It is never too late. If you’re waiting for everything to be perfect, you will miss out on those opportunities. New opportunities will arise for you to take action on. Remember that your work in progress in you can adjust your course along the way.

Every successful story from Eleanor Roosevelt to Oprah Winfrey required that they put themselves out there regardless of their fears to share their voice. Their circumstances weren’t perfect. They grew and learned along the way and put new knowledge into action. As one action didn’t work they would try another while they stayed focused and determined to move forward.

You can create your success story by taking the actions required to put yourself out there even when you are afraid. Know that you’re never alone as the like-minded people around you are often experiencing the same thing that you are but never have had the courage to share it with you. As you put yourself out there, you’ll quickly learn that many feel the same as you and you can be reassured that the courage that it takes for you to push through your fears, shift your thinking and take imperfect action, you will be inspiring others to do the same.

Debra Kasowski is an award-winning 2X bestselling author, professional speaker, certified executive coach, and podcast host of The Millionaire Woman Show which discusses topics of leadership, business, and human potential. She has interviewed influencers like Bob Burg from the Go-Giver, Dr. Mark Goulston, John Lee Dumas from Entrepreneur on Fire, and TEDx Speaker Teresa de Grosbois. Debra has the heart of a teacher and certified in the areas of Emotional Intelligence and Appreciative Inquiry a positive approach to change. Her work has been published in a variety of traditional and online media. Debra Kasowski International helps executives, entrepreneurs, and organizations boost their productivity, performance, and profits. It all starts with people and passion. Sign up the Success Secrets Newsletter and get your free mp3 download today! www.debrakasowski.com

Filed Under: Blog Tagged With: buidl relationships, exposure, fear of the unknown, leadership, networking, put yourself out there, put yourself out there in business, sabotage yourself, self sabotage, self-expression, self-promotion, uncertainty, vulnerability in business

3 Reasons You Should Hire a Coach to Help You Manage Your Next Project

November 4, 2016 by Debra Kasowski Leave a Comment

Whether you are a project manager or a member of a team, coaching can help you navigate the challenges you face. There are many roles and responsibilities and expected results. It takes each member of the team to take full responsibility for their actions to move towards making the vision of the project a reality. Project managers are challenged with leading teams through projects with tight deadlines and increasing demands with decreasing resources. Strong leadership skills are needed to ensure that priorities are tended to before a whirlwind of urgent requests interferes with execution.

A coach is someone who acts as your thinking partner or sounding board who helps you uncover solutions by asking thought-provoking questions to overcome the challenges you face when working on a project. The fundamental premise underlying coaching is that you already have the answers within. A coach helps you generate solutions and identify resources. Coaches can accelerate your effectiveness and improve your collaboration efforts to get the outcomes you want. The agenda of the conversation is yours.

Strengthen Your Capacity as a Leader. In order to lead others, you need to be able to lead yourself. As you improve leading yourself, you can better lead others by creating a compelling vision in which your team would like to be a part of. A coach can help you identify your strengths and leverage the strengths and skills of your team members. The coach helps you challenge your assumptions to gain new perspectives. A leader needs to have the ability to motivate the members of the team and empower the team members by asking questions to engage the team in coming up with solutions that mitigate risks. Not only are you mitigating risk, you are encouraging ownership of results. It demonstrates that you trust your team members in providing solutions. This confidence in your people leads to increased productivity and morale.

Mitigate Risks. A coach can ask insightful questions as you progress through the milestones of a project. The most important time to ask is – before the project even starts. It is imperative to collaborate with your team members as they may hold the key to the solutions you need. As the leader, you do not need to know all the answers. You need to know what resources are available and how to mobilize them if required.

What could possibly go wrong in this project?

How can we mitigate or decrease the risk?

What are some potential scenarios that could come up?

What can we do to manage the risks and move forward?

 

“Whenever you want to achieve something, keep your eyes open, concentrate and make sure you know exactly what it is you want. No one can hit their target with their eyes closed.”
― Paulo Coelho

 

Ask the Right Questions to Clearly Define the Right Goals or Objectives. One of the greatest challenges you face managing a project is that your goals are not clearly defined so there is no target to aim at. A coach can ask you questions that will assist you and your team in define the right goals to get the results that you want. By asking the right questions, you can establish specific goals, break them down into manageable pieces, and create measurable outcomes. With clearly defined goals, you will be able to articulate and prioritize your needs, expectations, and resources.

Coaching can play a significant role in getting the results you desire in a more efficient and effective way. A coach can you help brainstorm new ideas and maintain focus and direction with the right goals in place by leveraging your strengths and making an impact.

DEBRA KASOWSKI, BScN CEC is an award-winning best-selling author, transformational speaker, blogger, and Certified Executive Coach. Debra is the host of The Millionaire Woman Show podcast helping people live rich from the inside out through leadership, business, and human potential. She has a heart of a teacher and is certified in Appreciative Inquiry and Emotional Intelligence. Her writing has been published in a variety of print and online magazines. Debra Kasowski International helps executives, entrepreneurs, and organizations boost their productivity, performance, and profits. It all starts with people and passion. Sign up the Success Secrets Newsletter and get your free mp3 download today! www.debrakasowski.com

Filed Under: Blog Tagged With: business, clearly defined goals, coaching in organizations, coaching leaders, effective leadership, goal setting, goals, impact of coaching, leadership, project management, project management coaching, project manager, responsibility, Self awareness, strategic leadership, taking responsibility

EPISODE 31: The Knowing and Doing Gap

September 29, 2016 by Debra Kasowski Leave a Comment

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EPISODE 31: The Knowing and Doing Gap

Many of us know what to do but fall short on doing what we know we need to do. The difference between knowing and doing is that in knowing-what you believe to be true and is based on the knowledge and experience you have. Whereas, doing is about the actions you take based on the knowledge and experiences you have.

The gap between knowing and doing can be small as dime or as large as the universe. We filter the world through what we believe-what we know. Our perception is our reality. It does not mean it is always correct. Have you ever made an assumption and realized that you are totally wrong?

id-10087374Doing means taking action – it means taking a risk. Why is it that so many of us know what to do but do not do it? You are operating from a place of fear. You’re scared to take risks because you scared to step out of that comfort zone. The comfort that you believe will protect and keep you from harm. It is a human need to feel safe and secure. You can take calculated risks. Calculated risks are where you have done your homework and decreased the risk, and lessened the uncertainty. And most of all minimized your fears.

  1. Conduct Research– Get more information by surfing the web or reading articles or magazines or books in the area that you need more information.
  2. Ask Questions. Interview someone who has been where you want to be or has the knowledge that you are seeking.
  3. Challenge Assumptions. Challenge others assumptions because the best way is not always the way things have been done. Encourage people to look for better ways of doing things and exploring more perspectives and options.
  4. Learn Best by Doing. Take small actions. Learn and adjust as you go. Learn from mistakes and experiences.

33059352 - if you never do you will never know !

Knowing is one thing. Talking the talk. Walking the talk means that you are acting based on what you know. Talking is not the same as taking action. Talking may make you make you look smart; however, acting and doing will give you the results that demonstrate you are truly smart.

The biggest gap between knowing and doing is procrastination. As you may know what to do, this means not hesitate on taking actions. The reason for this is sometimes you don’t realize the impact on your results by not taking those actions. You could be self-sabotaging yourself from getting the success you say that you want. If you’re not willing to do and take the actions necessary, it really means that you’re not really concerned about it all. Some people just believe that they’re entitled to the results they want. Taking action means that you must put in effort and the work required getting the results you desire. Some people procrastinate because they don’t believe in themselves or they don’t have a clear vision of what they’re trying to achieve. Whereas, others are in search for perfection and they hold themselves back from taking action. By wasting time you’re wasting money, resources, and the only time you’ve got. Time is not replaceable.

TMW_PDFclickhere.fwIt is time to do the things we know we should be doing. If you haven’t listened to the Episode 28: Committed to Lifelong Learning take a listen as soon as possible after this podcast. Start scheduling what is important to you and stay focused on your course of action. It is one thing to know what to do and how to do it and another to actually take the steps required to make it become reality. Remember nothing happens without action.

What is the between what you know and what you know you must do?

What action steps are you ready to take?

We would love to have you subscribed to the Success Secrets newsletter on my website at www.debrakasowski.com where you’re going to get us free MP3 download 10 Surefire Strategies to Power Up Your Productivity and Performance. I would love to hear about this podcast has impacted your life. E-mail me at Debra@DebraKasowski.com. Thank you for listening to The Millionaire Woman Show where we talk about leadership, business, and human potential to help you live rich from the inside out. Subscribe to The Millionaire Woman Show. Share it with Your Friends. Give us a 5-star rating!

DEBRA KASOWSKI, BScN CEC is an award-winning best-selling author, transformational speaker, blogger, and Certified Executive Coach. She has a heart of a teacher and is certified in Appreciative Inquiry and Emotional Intelligence. Her writing has been published in a variety of print and online magazines. Debra Kasowski International helps executives, entrepreneurs, and organizations boost their productivity, performance, and profits. It all starts with people and passion. Sign up the Success Secrets Newsletter and get your free mp3 download today! www.debrakasowski.com

Time: 7:17 min

Keywords: Taking action, belief, challenge assumptions, knowing and doing gap, conduct research, step out of your comfort zone, questioning, leadership, engagement, fear of success, fear of failure, fear of rejection

Filed Under: Podcasts Tagged With: belief, challenge assumptions, conduct research, engagement, fear of failure, fear of rejectio, fear of success, knowing and doing gap, leadership, questioning, step out of your comfort zone, taking action

EPISODE 24 – Know Your Worth

September 6, 2016 by Debra Kasowski Leave a Comment

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Episode 24 – Know Your Worth

“I’ve learned that fear limits you and your vision. It serves as blinders to what may be just a few steps down the road for you. The journey is valuable, but believing in your talents, your abilities, and your self-worth can empower you to walk down an even brighter path. Transforming fear into freedom – how great is that?” Soledad O’Brien

48130021 - annoyed upset angry woman plugging her ears with fingers doesn't want to listen
48130021 – annoyed upset angry woman plugging her ears with fingers doesn’t want to listen

There are way too many people walking around in the world who do not know their worth. They have been hanging on to the message that says “I am not enough.” They may have heard it from their parents, peers, bosses, teachers, or colleagues that they weren’t measuring up but they didn’t have what it took to reach the next level. They may have even been told that their dreams were too big and that they shouldn’t stretch that far. When you listen to those messages or replay them in their mind over and over, you start to believe it the message. You become the story that you tell yourself. You integrate it into who you are. You become afraid to stretch out of your comfort zone and really step into the person that you’re meant to be.

I believe that one time or another we have all had instances where we felt that someone has put us in our place. Sometimes it doesn’t matter how much experience you have in a certain area, knowledge or expertise, there may be someone who doesn’t see what you bring to the table. I’ve had an experience like this personally. When I learned that the person did not see my value, I looked inside myself to see how I may be reflecting that and in a conversation with this person I shared my value because I believe in my capabilities and I also know that I can step into any situation learn and grow as long as I’ve learned to work with my people. Processes can be learned and taught in relationships with people have to be built and nurtured over time. We teach people how to treat us and this is why it was so important for me to express myself when I saw someone didn’t see the worth I saw it myself. Don’t let others define your worth. Ask for feedback on how you need to show up and put the effort in. At the end of the day, I am glad that circumstance didn’t turn out the way I originally hoped because other opportunities were standing bright in my future. Sometimes you have to say no to good in order to experience great.

Recognize Your Strengths

You need to take the time to recognize what your strengths are to help understand your worth. It is about knowing your value and what you bring forth to the world and your leadership style. Do not dwell on your weaknesses, focus on your strengths.  It doesn’t matter whether you’re leading your household, community group, an organization, or running a business. If you don’t understand what you bring that increases the value you will not make an impact. What do you do that adds to your competitive advantage? What you offer that others do not? What makes you stand out from the crowd?

If you’re struggling to come up with your strengths, you may want to ask others around you to discover which are known for- your signature. What is it when a project or situation comes up the first person they think of is you?

Create Goals That Challenge You

When you create goals that challenge and stretch you, you realize that you are more than good enough. You are capable of so much more than you often give yourself credit for. When you are fearful or intimidated from trying new things or taking on challenges you are less likely to take any action. Yes, there will be a learning curve. Yes, it will be a challenge. These challenges are meant to help you learn and grow and become stronger and more resilient. The best way to face the challenge is to increase your efforts. The more inspired your action the greater results you will achieve. Those who are most resilient are people who see their current situation or setback as temporary and not a permanent state. They know that if they take action that their circumstance can change. If they do nothing, nothing changes.

Value Your Work

TMW_PDFclickhere.fwLou Tice stated,” No matter what you say you want to achieve or become – you aren’t going to do it unless you first believe you deserve it and can cause it to happen.” You need to believe that you deliver value and you deserve a positive outcome whether the monetary or in the form of relationship building. It doesn’t matter if you are putting together a proposal, asking for a raise, or deciding to charge what you’re worth for your product or service, you need to believe you are worth it and know your value. Arm yourself with facts. Keep track of your achievements and contributions and their impact no matter how big or small. Not only are these good for negotiating, they are also important for you to review when you may have a bad day. They act as reminders to let you know how far you’ve come.

You are not the same person from one year ago, three years ago, or five years ago. You have evolved into the person you are now and with that come knowledge, talents, skills, and abilities along with much experience. There is no one like you. Don’t sell yourself short. Demonstrate how you have exceeded expectations and why you are deserving of what you wish to achieve. When you believe it and speak with conviction, others will believe it too. Step into your power.

I would love to hear about how knowing your worth – knowing your value has changed the way you show up in life. E-mail me at Debra@DebraKasowski.com. Thank you for listening to The Millionaire Woman Show where we talk about leadership, business, and human potential to help you live rich from the inside out. Subscribe to The Millionaire Woman Show. Give us a 5-star rating! Sign up for our Newsletter www.debrakasowski.com

DEBRA KASOWSKI, BScN CEC is an award-winning best-selling author, transformational speaker, blogger, and Certified Executive Coach. She has a heart of a teacher and is certified in Appreciative Inquiry and Emotional Intelligence. Her writing has been published in a variety of print and online magazines. Debra Kasowski International helps executives, entrepreneurs, and organizations boost their productivity, performance, and profits. It all starts with people and passion. Sign up the Success Secrets Newsletter and get your free mp3 download today! www.debrakasowski.com

Time: 10:49 min

 

Keywords: Self-esteem, self-worth, self-efficacy, believe in yourself, asking for a raise, making a proposal, set goals, goal setting, challenge yourself, resilience, resiliency, leadership, leader, define your worth, not good enough, achieve, achievement

 

Filed Under: Podcasts Tagged With: achieve, achievement, asking for a raise, believe in yourself, challenge yourself, define your worth, goal setting, leader, leadership, making a proposal, not good enough, resilience, resiliency, self esteem, self-efficacy, self-worth, set goals

EPISODE 23: Learn to Intentionally Listen and Learn

September 1, 2016 by Debra Kasowski Leave a Comment

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Episode 23 – Learn to Intentionally Listen and Learn

“The world is giving you answer each day. Learn to listen.” – Unknown

There is a significant difference between hearing and listening. I discovered the best definition of the differences on a website called The Difference Between, “Hearing is the act of perceiving and receiving sound waves or vibrations through the ear. Listening is the act of hearing a sound and understanding what you hear.”

Do you know someone who hears that you’re speaking but never seems to be listening?

I think we all know someone like that. It can become frustrating and lead to arguments and disagreements especially emphasizing that they weren’t listening.

WE REMEMBER
10% of what we read
20% of what we hear
30% of what we see
50% of what we see and hear
70% of what we discuss with others
80% of what we personally experience
95% of what we teach others

– Edgar Dale

Studies have shown that we remember approximately 25 to 50% of what we hear. I find this statistic shocking. It is the time we do something different. It is the time that we become intentional with our listening so we can learn. How much more would you accomplish if you took the time to truly listen?

“We have two ears and one mouth and we should use them proportionally.”
― Susan Cain, Quiet: The Power of Introverts in a World That Can’t Stop Talking

One of the principles of the 7 Habits of Highly Effective People written by Stephen Covey states, “Seek First to Understand, Then To Be Understood”. Intentional listening begins when we focus and listen to what the other person is saying. It is the ability to put aside any distracting thoughts and truly be present. If we listen to our own thoughts we’re going to want to interrupt the other person and share our ideas or solutions of what we have done because we have this fear of losing our thoughts. This is where the arguments and disagreements come in because are thinking too far ahead and were not really listening to what is being said.

Arguments and disagreements are a reactive approach to conversation versus a responsive approach. When emotions are high, our brains move into a “fight or flight” response. Your amygdala, a small area of your brain, reacts to protect you and shuts down other areas of the brain that would otherwise analyze the threats. Psychologist Daniel Goleman refers to this as the boiling over point or that amygdala hijack where the intelligent part of your brain is no longer in control and you no longer reason with what’s being said. You cannot often reason with someone who is gone past their boiling point. You can learn to choose the words that you use to meet a person where they are at and truly listen to understand where they’re coming from, what their expectations are, what their hopes and fears are to really gain a clear picture of a situation.

“Most people do not listen with the intent to understand; they listen with the intent to reply.”
― Stephen R. Covey, The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change

How Do I Begin?

There is so much more to listening than keeping your mouth closed and being silent. When you’re listening you are coming from a place of being nonjudgmental and simply curious about what the other person is saying. You let them know that you’re engaged through your body language by nodding your head and maintaining eye contact with them while they speak to demonstrate an interest in what they’re saying. You wait for the person who’s speaking for a pause to ask questions regarding what they said or to clarify what you been reading between the lines. You may paraphrase what they’ve said to ensure that your understanding what they’re saying.

Another way to truly understand what a person is saying is by putting yourself in another person’s shoes, being empathetic, and try to gain an understanding of what they might be thinking and feeling. You might want to repeat facts that you’ve heard or knowledge their emotions. You may say something like, “I am trying to get a sense of how you’re feeling … Are you feeling __________?” to ensure your perceptions are correct. When you do this you make people feel like they’re the most important person in the world and at the moment they should be if you’re truly listening.

justlistenamazonbookThe book Just Listen: Discover The Secret To Getting Through To Absolutely Anyone by Dr. Mark Goulston is one of the best books out there on the topic of listening. He shares strategies and techniques that are designed to help you successfully communicate with anyone. He has trained the FBI and police hostage negotiators to handle life or death situations. The same tips and techniques can be used by you. One of the techniques he describes in the book is called The Persuasion Cycle that was inspired by James Prochaska and Carlo DiClemente from Their Trans-Theoretical Model of Change. Dr. Goulston states that you need to speak with a person in a manner that moves them.

  • “From resisting to listening
  • from listening to considering
  • from considering to willing to do
  • from willing to do to doing
  • from doing to glad they did it and continue doing.”

He believes that you can get through to absolutely anyone when you can have them buy into what you’re saying and it all stems back to listening.

Where Does it All Begin

You must truly understand yourself, your emotions, and what triggers you to react and circumstances versus respond. One of the things that Dr. Goulston says, “If you want to open the lines of communication, you must open your mind first.” It begins with suspending all judgment. When you remove judgment, everyone is on equal playing field and your mind is open to the possibilities.

One of the acronyms that we used in my coaching program was W.A.I.T.

TMW_PDFclickhere.fw“Why Am I Talking?”

If you start talking while another person is speaking, no one is listening. You learn so much more when you spend time listening intentionally.

When is Listening Important?

Listening is important in everything we do. Intentional listening can prevent misunderstandings, de-escalate and resolve conflict, discover solutions to problems. Listening is important in parenting in understanding the needs of your child.

Listening is important in leadership to learn what your people want and need. We need to learn a person’s preferences. An introvert may have different needs than an extrovert. The Disney Institute had an article about intentional listening in the workplace. They stated the importance of learning people’s preferences and gaining an understanding of whether they like to work individually or in a team or in a combination of both. By learning this information you can better suit the person to the role and the responsibilities that they need to fulfill. They will be more likely to be successful if they’re working in their preference. Resistance occurs when we have people doing things that do not suit them or do not align with who they are.

Listening is important in sales and understanding your customers wants and needs and learning whether or not you have the ability to fulfill them. When customers have complaints or want to vent, this is a great opportunity for learning. For when someone complains events about a situation, they often have a picture of what the ideal situation would be. It is up to you to learn what that is. If you listen with sincerity and interest in what they are saying, you may be able to resolve conflict easily and create a win-win situation.

Why is listening important to you? What are you listening to? What do you need to be listening for? Where in your life do you need to be more intentional with your listening?

Be intentional with your listening. There is more to listening that what you are hearing. When you listen to podcasts like this one, grab the show notes when you can. Choose to take action or integrate one of your learnings into who you are or how you want to show up in the world.

There is a big difference between what you hear and what you listen to learn and understand!

I would love to hear about how intentionally listening has impacted your life. E-mail me at Debra@DebraKasowski.com. Thank you for listening to The Millionaire Woman Show where we talk about leadership, business, and human potential to help you live rich from the inside out. Subscribe to The Millionaire Woman Show. Give us a 5-star rating! Sign up for our Newsletter www.debrakasowski.com

DEBRA KASOWSKI, BScN CEC is an award-winning best-selling author, transformational speaker, blogger, and Certified Executive Coach. She has a heart of a teacher and is certified in Appreciative Inquiry and Emotional Intelligence. Her writing has been published in a variety of print and online magazines. Debra Kasowski International helps executives, entrepreneurs, and organizations boost their productivity, performance, and profits. It all starts with people and passion. Sign up the Success Secrets Newsletter and get your free mp3 download today! www.debrakasowski.com

 

Time: 12:23 min

Filed Under: Podcasts Tagged With: active listening, amygdala hijack, body language, body language and listening, change model, Disney Institute, Dr. Mark Goulston, emotional intelligence, emotions, extrovert, eye contact, intentional listening, introvert, leadership, learn, learning, listen, listen to learn, listening, positive change, Stephen Covey

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