Before I share the deadly mistake, I want to share with you what nurses and entrepreneurs have in common that motivates them in their role. Nurses and entrepreneurs care about others, whether it be nursing them back to health and wellness or being the solution to a customer’s problems – they care!
Business is about opening up a dialogue and creating deeper connections from conversation and making a difference. There are many reasons businesses are formed but I truly believe that they are formed so that they can serve others in a big way.
The fashion and beauty industry helps women feel more confident, enhancing their natural beauty. The car industry helps people become more mobile and safe and creates an experience for the person behind the wheel. The nutrition and fitness industry helps people shed unwanted pounds and promotes health and wellness.
I have learned to become a person who is very focused on the attention to detail and I credit this to my nursing career. I have learned that when nurses or others in healthcare make a mistake or do not pay attention to the details – there is a cost involved. It could impact someone’s life – someone could die or even be harmed.
When I have received poor service, encountered a bad attitude, or lack of information to make decisions, I think to myself – “If I did my job, the way some people to theirs people could die or be harmed?” I know it seems a bit harsh but it reminds me that I must pay attention to the details, for it is the small things that we do that can make the biggest difference.
In business, you must pay attention to the details and truly hear what your customer is saying so that you can satisfy their needs. If you do not, your business may indeed die or fail. As an entrepreneur, it is so important to know your numbers, know your customers needs, and know how to support your team. When you pay attention to the details, you can build a healthy growth into your business. What is working in your business? What is not working in your business and what do you need to stop doing or start delegating to others?
What details do you need to pay attention to so your business could flourish?