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Episode 155 – Building Extraordinary Relationships

March 25, 2018 by Debra Kasowski Leave a Comment

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Building a business is about building rock-solid relationships with people. I find that many people take this for granted. I see people at networking events socializing with the same crowds over and over. Are you there to get social or build relationships? Yes, you can be social and build relationships. Building relationships must be intentional and with the right people.

The very thought of networking makes some people cringe. They find networking to be superficial with the practiced elevator pitch and people who have an agenda in putting out the most business cards. They insist you must have theirs and they do not ask a thing about you. Don’t let your experience with these individuals blanket all networking events.

Networking comes in a variety of forms from formal networking events, social events like golf tournaments, charity functions, and galas, to conferences and one-on-one connections at the bank, grocery store, your kid’s sporting event, or the gym. You have opportunities to build meaningful relationships where ever you go. The only thing is you need to know who you want to meet and what creates an extraordinary relationship with you. Write it down!

Know “Your People”. If you were to profile your ideal client, how old are they? What do they do? How much money do they have? What do they do for work? What do they do for fun? What books do they read? Where do they hang out? If you do not know, ask them. Remember “bird of a feather flock together”. Define your “WHO” – who are you serving? Keyword – serving! You are not there to serve yourself.

Go WHERE Your People Are. You should not be going to any and every networking event possible. Networking is about meeting the right leads at the right places. You need to network with intention of meeting your 1-2 potential ideal clients. It is a competition to hand out the most business cards. Tacky! Those cards are the ones that hit the waste basket.

Get to Know Your People. The object of intentional networking is to build rapport and connection. Ask questions and LISTEN. If you listen long enough, they will tell you what they are struggling with – their pain point. You create the know, like, and trust factor. The more a person gets to know, like, and trust you the more likely they are to do business with you or refer you to others. Get to know them as a person not as a slot machine at the casino that just hit the jackpot. Discover more about their family, occupation/business, recreation, and motivation. What excites them about what they do? During the conversation, uncover their core values. Do they match yours? Determine whether or not they are a good fit for you. When you do business with others, you are working in partnership to achieve a goal.

Serve Your People. Learn WHAT their needs are and how you can serve them. If you can’t serve them, connect them to who can serve them. Even if you do not do business with them, referrals are a great way to fill your pipeline, aren’t they? When you work in service, exceed expectations and give them something to talk about. Be the person who follows through their commitments. Not everyone seems to do this. It seems like common sense but you will soon learn common sense is not that common. When you do this, your credibility soars. By giving them something to talk about, others will want the same experience.

Zig Ziglar has been famously quoted, “You will get all you want in life if you help enough other people get what they want.”

Nurture Your People. Remember building extraordinary relationships take time to be long-lasting. They are not a one and done transaction. You want to build a relationship for life. Do not burn bridges. You never know when your paths may cross again. You never know who they know and how it could impact your future. Follow up with an update on what you are up to and learn the same from them. Is there a way you can serve them?

Extraordinary relationships start with connection and conversation. Keep it REAL! A conversation that is based on common ground and genuine interest.

What do you have in common?

Do you have similar interests or hobbies?

Surprise them with a book or magazine that relates to your last conversation. Send them a gratitude card saying something specific about how their last conversation with you mattered. You get back what you put into the relationship. Let meeting you be a memorable experience.

We would love to have you subscribe to the Success Secrets newsletter on my website at www.debrakasowski.com where you’re going to get my just release FREE e-book about the 21 Habits High Achievers Kick to Achieve Success. I would love to hear about this podcast has impacted your life. E-mail me at Debra@DebraKasowski.com. Thank you for listening to The Millionaire Woman Show where we talk about leadership, business, and human potential to help you live rich from the inside out. Subscribe to The Millionaire Woman Show. Share it with Your Friends. Give us a 5-star rating!

Debra Kasowski, the charismatic host of the positively, thought-provoking podcast, The Millionaire Woman Show, is committed to enriching the leadership potential of her countless, devoted clients, essentially, guiding them to go within to uncover their vast inner resources, so then, capitalizing on their true personal power, they can achieve the measurable success they desire in business, and in life.

In today’s world of impersonal electronic communication, this award-winning speaker, two time bestselling author, and Certified Executive Coach wisely places the emphasis back on effective people skills; posing questions that promote insight and interaction, and the productive channeling of emotional energy towards problem solving, all key to promoting superlative workplace performance, and enhanced productivity.  

After graduating with distinction, having earned a Bachelor of Science in Nursing from the University of Alberta, Debra spent many years as a clinical manager exceling in leadership development, before founding Debra Kasowski International, a world-class training, and consulting venture focused on helping aspiring business owners and solopreneurs develop the winning “success habits” that transform human potential into sustainable profits.

Passionate, herself, about continually expanding beyond the boundaries of her comfort zone, Debra, a dedicated wife, mother and avid philanthropist, has successfully finished two Olympic distance triathlons, while adding to her already impressive credentials with certifications in Emotional Intelligence, Appreciative Inquiry, and Coaching with LEADS program.

Clearly if you’re a business owner motivated to move beyond the mediocre, an entrepreneur inspired to forge on to the forefront with a proven plan of action, there’s no doubt that the indomitable Debra Kasowski is your solution.

Filed Under: Podcasts Tagged With: be of service, building relationships, connections, conversations, networking

How to Recover from a Failed Conversation

June 25, 2014 by Debra Kasowski Leave a Comment

Some conversations leave us feeling empowered whereas others leave us with a bitter taste in our mouths.

There have been some instances after a long hard day that I have dropped into my big oversized chair and wondered what really happened. How did things get so array? Was it two stubborn people clamouring to be seen, heard, and understood?

Self reflection and self awareness are paramount in recovering from a failed conversation. Start by asking yourself the following questions:

  • What role did I play in the conversation?
  • What is the impact does this conversation have on our relationship?
  • Were we discussing something really important?
  • Did I make my intentions known?

It takes a huge amount of courage to own our issues, to share our perceptions, and to apologize for our part in how things went. Often people do not realize the impact of their words. I know people who have carried words said by someone over 40 years ago. One of the biggest challenges is to recognize that what someone says about you is none or your business and nor should you take it personally. It is one person’s opinion. Remember 1 in 7 billion people – so who are you giving your power to. You can only do what is within your power and you do not have to change for anyone else.

Courtesy of Imagerymajestic/freedigitalphotos.net
Courtesy of Imagerymajestic/freedigitalphotos.net

Avoidance of the situation or person involved does not solve the issue. You may have heard the phrase, “Do not burn any bridges.” What it basically means is you are better to mend a relationship, keep the connection than to damage it, and let it fester into more than it should be. Also note the world is a small place – you never know who knows who you know. Each person needs to own their own part. Seldom, is it just one person’s mistake. After all, communication is a two way conversation!

It is never too late unless a person has passed on to rectify a situation and to clarify what you really meant to say. Even then you can say it aloud to let it out versus keep it inside of you. There is no room for blaming, complaining, or cursing to say what you wanted to say. They say time heals and you may not forget how you felt but you can forgive yourself and the other person for being human and learning from the experience.

Failed conversations carry an emotional charge to them which tends to make people take comments personally. And yes, the beginning of your conversation it may get a bit awkward but as you speak intentionally – you can turn and failed conversation into one which the other person champions you!

Filed Under: Blog Tagged With: communication, conversations, courageous dialogue, difficult conversations, intention, recover from difficult conversations

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