Business is not business without prospects or customers. Business is all about relationships and how you can serve others with your message, mission, products, and services. I learned long time ago that you need to build these relationships before jumping in and sharing some of your products and services. Business relationships are built on trust and rapport also known as the “know, like, and trust ” factor.
Many people go wine and dine and even schmooze at networking events but never follow up with the people they meet. There is more to networking than the food and drink. You want to build and nurture the relationships almost like courting. It is important for you to have strategies in place to nurture your relationships. Strategy and not schemes. Strategies are intentional plans of continuing to build relationships to you understand how to serve your audience and the persons in relationship with learn what you do, what your needs are and how they may help you as well. Relationships take time to build. They say it can take 7-9 touches or interactions with someone before they will do business with you. There are many smart ways to make them happen!
Business Relationship Building Strategy #1 – Get to Know Your Audience
Getting to know your audience begins with active listening and paying attention. Think about the information they like, share, or pin on social media. Develop a dialogue online and ask a question to learn preferences, likes, and dislikes.
Small Action Step
Send a direct message on social media to someone you have conversed with in person or online asking them about their business goals and how you may support them. Another idea you may try is blogging about a recent book you read and asking others for their feedback on the book or what books they would recommend.
Business Relationship Building Strategy #2 – Follow Up Phone Call or Send an Email (BUT do NOT hide behind the computer)
Follow Up is the key to business success. You can do this with a simple phone call or an email referring to your meeting or follow up on the discussion you had. Perhaps you promised to send them some information or you agreed to check your calendars to meet for lunch or coffee and you were just following up. Ideally, follow up should occur within 24-48 hours. Life are busy – try to make your follow up timely.
Small Action Step
Call the last person you met at a networking event. Arrange to meet for lunch or coffee to learn more about them and the business. Always come form a place of service first. You may want to do business with them or you may keep them in mind for someone who does.
Business Relationship Building Strategy #3 – Send Nice to Meet You or Thank You Cards
Send out “Nice to Meet You” or “Thank You” Cards to people you have just met or people you have done business with. How often to you get mail from someone you have just met or you have done something for? Most people tend to say not too often. I know that this practice can change your life. Not only does sending a card make you feel good, you will make someone else’s day. I use a distribution service called SendOutCards. I can send small tokens or appreciation or gifts.
Small Action Step
Purchase 5 Thank You or Blank Cards and write out a heartfelt message in a card to the last 5 people you had interaction with. They may be some you met at a networking meeting, a member of your team, someone who provided you with exceptional customer service, or someone who has made a big impact in your life.
Business Relationship Building Strategy #4 – (ONLINE) Write Content Rich Articles for Your Audience
Article marketing is a great way for others to “get to know your voice” and learn about how “you think” about the world. There are many article directories that you could submit article to. Ezine Articles and Self-Growth are two directories I submit content to.
How to articles are some of the most searched for forms of content.
Small Action Step
Write an article about something that people often ask you about. I bet this will be pretty easy as you already do this naturally. What are 3 tips or words of advice that you have recently given someone? How do you explain it to them?
Business relationships are key. Although some social networking can be done on the computer it is best to get out there and do some face to face communication, so people can get to know like and trust you. Are you in!
I would love to hear your comments about how you nurture your relationships. Leave your comments below.