Tag Archives: customer relations

Filling Your Pipeline with Quality Referrals

Think about this: if you want to hire the best relocating company for your moving needs, you’d ask your colleagues, friends or associates to give you details of a moving company they recommend. It is the same with your business, to stay afloat, your business needs to be constantly getting new referrals.  Here are some of the things you can do to fill your pipeline with quality referrals:

Deliver on your promises

To gain quality referrals you need to be referable.   Give your customers high quality services that will cause them to give you unsolicited publicity.

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What Do You Mean You Can’t Teach Effort?

Today I was waiting at the deli and one employee was busy serving customers and the other was standing with her back toward the customers staring at the clock for a good 3-5 minutes. The other employee asked the girl if she was okay and if she was could she please help serve the awaiting customers. She proceeded to put on the plastic gloves and with a big sigh she said, “I guess so”. Wow, that took the cake! As she started to serve me, she had a long drawn out conversation with her fellow employee saying that if she Read the rest

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